• Call Center Retention

    DISH Network (Roseland, NJ)
    …existing customers - no cold calling! **Job Duties and Responsibilities** The Retention Executive position provides incredible opportunities to develop sales ... and Gen Mobile. **Department Summary** Our award-winning Inside Sales & Retention team successfully influences existing and future customer decision-making by… more
    DISH Network (10/03/24)
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  • Executive Liaison Supervisor - Luxury…

    Percepta (Mahwah, NJ)
    …At Percepta, we bring first-class service across each market we support. As an ** Executive Liaison Supervisor** in **Mahwah, NJ** , you'll be a part of creating and ... is responsible for the oversight of all JLR CRC Executive Liaison Percepta employees working at the JLR client...and company values to enhance job satisfaction and employee retention * Communicate all program changes or performance issues… more
    Percepta (10/10/24)
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  • Vice President, UpMarket Service (Major Accounts…

    ADP (Parsippany, NJ)
    …areas. + Ensures client services leadership team is held accountable to service center productivity goals by effectively balancing call activity and resources ... Class Service and the improvement of overall client metrics including satisfaction and retention . As the VP, you are also responsible for evaluating the success of… more
    ADP (10/19/24)
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  • Director - Student Services and Customer Relations

    New Jersey Institute of Technology (Newark, NJ)
    …of customer service and communications. - Provide broad oversight and management of the call center and all digital financial aid customer service support tools, ... for departmental operations regarding student and family services, recruitment and retention activities, and outreach, with special attention given to established… more
    New Jersey Institute of Technology (10/14/24)
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