- Blue Foundry Bank (Parsippany-Troy Hills, NJ)
- …customer inquiries and service requests, ensuring a positive experience during every interaction. The Channel Center Agent serves as a problem solver; builds ... needs + Effectively and efficiently handles all communication channels within the Channel Center + Effectively diffuses irate customers; while demonstrating an… more
- Zoom (New York, NY)
- …Companion for Contact Center , Zoom AI Expert Assist and Zoom Virtual Agent help CX leaders outpace customer expectations. They empower agents and help deliver ... Sr. Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team...+ Analyzing data to identify opportunities including pricing, sales, channel performance and customer buy-flows to simplify and remove… more