- Terumo Medical Corporation (Miami, FL)
- … customer complaints (ie adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (ie branding ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- Cordis (Miami Lakes, FL)
- …Review and approve calibration certificates, reports, and documentation. + Coordinate with quality assurance to ensure calibration activities meet regulatory and ... richness of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients. If you… more
- Battelle Memorial Institute (Tampa, FL)
- …records of workload, participating in education programs, and participating in clinical staff quality assurance functions + Participate in peer record reviews as ... to join our team in support of our government customer , US Special Operations Command. This position will play...records are updated as required + Participate in periodic in- service training for members of the HP Staff and… more
- Battelle Memorial Institute (Tampa, FL)
- …conducting or participating in education programs, and participating in clinical staff quality assurance functions + Develop and promulgate training materials as ... to join our team in support of our government customer , US Special Operations Command. This position will play...outside of regular working hours. + Participate in periodic in- service training for members of the HP staff and/or… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- AssistRx (Orlando, FL)
- …in productivity, quality , internal team relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying,...absent; Arrives at meetings and appointments on time. + Customer Service - Manages difficult or emotional… more
- AssistRx (Orlando, FL)
- …improvements in productivity, quality , client relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying,...are met + Preparing call center reports and tracking service trends + Participating in the creation and maintenance… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …skills. + 3+ years of professional experience in a contact center, customer service operations, or quality assurance environment. + At least 2 years ... key performance indicators (KPIs) related to training, knowledge base usage, and quality assurance . + Extract and analyze large datasets from Snowflake,… more
- Pegasystems (Tampa, FL)
- …processes including case management, omnichannel engagement, customer journey orchestration, service level management, quality assurance , and workforce ... Senior Specialist Solutions Consultant - Customer Service Job Category: Pre-Sales Consulting Location: US - Florida - Remote **Meet Our Team:** The Customer … more
- AAR (Homestead, FL)
- **Title:** F-16 Quality Assurance Inspector **Location:** United States-Florida-Homestead-Homestead Air Reserve Base **Job Number:** 16826 **SUMMARY:** Perform ... of all ISO 9001:2008, US Government, defense department, and customer quality audits. + Prepares all necessary...to ensure services are performed accurately. + Execute the Quality Assurance Program Plan (QAPP) and all… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- AssistRx (Orlando, FL)
- …for overseeing the development, implementation, and continuous improvement of software quality assurance processes within an organization (functional & ... goals and client (internal & external) expectations. + Establish quality assurance metrics, processes & best practices...+ Maintain documentation for test strategies, test cases, and quality metrics. Customer Focus: + Understand … more
- Serco (Orlando, FL)
- **Position Description** Serco North America is seeking a **Senior Quality Assurance Engineer** to join our team of qualified, diverse individuals. The position ... opportunities, come join us! The successful candidate will provide Quality and Mission Assurance support for the...supplier requirements are met while achieving high levels of quality , customer satisfaction, program execution, and on-time… more
- Compass Group, North America (Gainesville, FL)
- …and 17,000 professional food service team members. **Job Summary** **The Quality Assurance Manager** is responsible for development and maintenance of all ... QA programs, meeting USDA, FDA and customer requirements and ensuring the quality and...Controls for Human Food. A strong background in manufacturing, quality assurance and strong understand of FSMA… more
- Mass Markets (Macdill AFB, FL)
- …industry-leading organization. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA ... analysts, ensure compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete a full… more
- Community Based Care of Brevard, Inc. (Orlando, FL)
- Salary: $52,000 per year Position Summary: This is a professional Quality Assurance position with responsibility for assisting in the administration of the ... (QA) Productivity and Performance Optimization: Participates in Child Welfare Quality Assurance reviews to assure that case...the domains of child safety, permanency, and well-being. 5. Customer Service - Essential Function:: Establish and… more
- Terumo Aortic (Sunrise, FL)
- …- physicians and indirect - business units and distributors) to Customer Service , Manufacturing and Quality Assurance , and Research and Development + ... Monitor/expedite turnaround time for patient specific stent-graft systems. + Ensure quality system compliance for all departmental responsibilities. + Consult with… more
- Molina Healthcare (FL)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- Sysco (Orlando, FL)
- …**Experience** + Five or more years' total experience in Food Safety or Quality Assurance roles responsible for perishable and/or durable consumer goods in ... and Leveraging Relationships: The successful candidate will have superior communication, customer service , relationship building, and influencing skills +… more
- Primo Brands (Zephyrhills, FL)
- …of all OOS/non-conforming materials and full goods. * Primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality ... sanitation activities. * Preparation and resolution for all Company Quality Audits (FSQS, FSSC, Customer Audits, Department...for all Company Quality Audits (FSQS, FSSC, Customer Audits, Department of Defense, FDA, etc.), in addition… more
