- WheelHouse IT (Fort Lauderdale, FL)
- Wheelhouse IT is seeking a highly motivated Support Escalation Engineer to provide high-quality technical support and mentorship to our clients. This ... firewalls, and desktop software. You will also be an escalation point for difficult-to-solve issues and expected to perform...issues and expected to perform a wide range of IT support tasks. The ideal candidate should… more
- Kyndryl (Tallahassee, FL)
- …+ Work closely with the sales team to ensure customer success and satisfaction + Provide escalation support to both internal Support Engineers as well as own ... The Escalation Engineer role is critical, focusing as an escalation point for both the internal Support Team as well as other customer facing teams such as… more
- WestCare Foundation (Miami, FL)
- IT Support Technician Job Details Job Location Miami - 5200 Blue Lagoon Drive - Miami, FL Position Type Full Time Education Level High School Salary Range $24.04 ... provide technical support to WestCare employees and users of WestCare's IT infrastructure. Essential Job Functions include those listed below. Other duties may… more
- Convey Health Solutions (Fort Lauderdale, FL)
- The Enterprise IT Support Manager is a technical management position responsible for daily planning, operation, administration, monitoring and maintenance ... systems, networks, telecom devices, mobile devices, and printer/output platforms. Enterprise IT Support technical management functions including: Help Desk Tier… more
- Live Nation (Tampa, FL)
- …highly motivated, passionate, and enthusiastic individuals who are interested in providing on-site IT support at Live Nation events and venues across the ... country. As a Venue IT Support Representative, you can expect to...problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …various channels, including phone, chat, and tech bar. About the Role: This IT Support Technician role focuses on resolving common incidents, processing requests ... resource groups, and caring leaders value every voice and support you in doing the best work of your...handled professionally and promptly. Maintain positive working relationships with IT and business resources, acting as a liaison between… more
- TD Bank (Fort Lauderdale, FL)
- …of impacts * Providing subject matter expert guidance and advice to the IT Support segments, and participating in development of remediation and collision ... management practices into delivery process with objective of offering reliable, repeatable IT services, at appropriate service levels * Ability to convert the… more
- Health First (Rockledge, FL)
- *POSITION SUMMARY* Oversee the: 1) IT Service Desk (ITSD) team, 2) Identity and Access Management (IAM) team, and 3) IT Service Management (ITSM) knowledge ... the management of Incident and Request intake, prioritization, triage and escalation . Develop methods, guidelines, and policies to facilitate efficient service… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues to responsible party. + Performs follow up on all ... High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or public relations… more
- AdventHealth (Daytona Beach, FL)
- …Benefits from Day One Career Development Whole Person Wellbeing Resources Award-winning IT Department **Our promise to you:** Joining AdventHealth is about being ... of each shift, participate in an on-call rotation, and support our team's effort to provide 24x7x365 PACS ...and serves as a project lead and point of escalation post implementation + Provides guidance and mentorship to… more
- GE HealthCare (FL)
- …between the product and commercial teams, for all things related to IT connectivity, networking and image management. This position primarily supports the Point ... challenges. You will leverage your deep understanding of clinical application support , departmental & enterprise workflow implementations, as well as technical… more
- Carnival Cruise Line (Miami, FL)
- …personalized travel, inviting guests to savor the journey. We're looking for an amazing IT Product Manager to fill this role. This is a hybrid, in-office role. ... business applications project intake, execution, delivery, and transition to operational support . This would include working with the business stakeholders to… more
- AdventHealth (Altamonte Springs, FL)
- …Benefits from Day One Career Development Whole Person Wellbeing Resources Award-winning IT Department **Our promise to you:** Joining AdventHealth is about being ... Leads discussions with senior leaders and external partners in ways that support strategic planning and decision-making. Seeks a consensus with business leaders.… more
- Skanska (Fort Lauderdale, FL)
- …the team's budget. **ERP Manager Required Qualifications:** + 10+ years of experience managing support or IT teams + 10+ years of experience supporting and ... in how we work, which is why our values support and drive our D&I efforts. As the Manager...guidance for all team projects, serving as an internal escalation path for the team's high-impact escalations, continuously improving… more
- WheelHouse IT (Fort Lauderdale, FL)
- …IT is a leading Managed Service Provider (MSP) dedicated to delivering exceptional IT solutions and support to our clients. We specialize in providing ... as a trusted advisor to clients, understanding their business needs and recommending tailored IT solutions. + Act as the escalation point for complex technical… more
- AdventHealth (Altamonte Springs, FL)
- …Benefits from Day One Career Development Whole Person Wellbeing Resources Award-winning IT Department **Our promise to you:** Joining AdventHealth is about being ... Applications Team, dedicated to the development of electronic documentation solutions that support clinical and revenue cycle workflow and practice and align with… more
- TD Bank (Fort Lauderdale, FL)
- …+ Operate as the senior designer to build environments, new solutions, and support all escalated incidents and defects, within defined SLA. + Provide input into ... Machine learning, Entity Resolution etc. + Work closely with support manager on issues pertaining to solution design and...a high level of professionalism. + Act as an escalation point for all risks and issues affecting the… more
- OneRail (Orlando, FL)
- …in Information Technology, Computer Science preferred. + Proven working experience in enterprise technical support , IT support or as a technical analyst or ... Technical Support Analyst We are seeking an eager Technical...learn, contribute and have a direct path to an IT , Product, or Development role. What to expect from… more
- GovCIO (Tallahassee, FL)
- …support of our DEA Bluestone program. **Responsibilities** + Will serve as an escalation point for the field service customer support professionals that are ... **Qualifications** + Bachelor's with 5 - 8 years of IT administration support experience (or commensurate experience) + Clearance Required: Active Secret… more
- TEKsystems (Orlando, FL)
- …handling to include system and application monitoring. This position serves as an escalation point for the Tier 1 Technology Support team. Primary ... with that schedule. Hours: 8am-6pm Requirements: + 3+years of IT Service Desk experience (specifically Tier 2 resolution experience...technical mentorship, trains new hires and serves as an escalation point for Level I support teams.… more