- Sallie Mae (New Castle, DE)
- …future generations, for the future of education. **What You'll Contribute** The Senior Specialist , Application Support Center will be responsible for ... guidelines, regulatory requirements and company policies. + Provide exceptional customer service, ensuring timely and professional communication with prospective… more
- Sallie Mae (New Castle, DE)
- …for future generations, for the future of education. **What You'll Contribute** The Senior Specialist , Recovery will be responsible for contacting customers to ... them resolve their outstanding debts. **What You'll Do** + Provide exceptional customer service by addressing customer inquiries, concerns, and requests promptly… more
- Sallie Mae (New Castle, DE)
- …future generations, for the future of education. **What You'll Contribute** The Senior Specialist , Fraud will be responsible for supporting the implementation ... Do** + Conduct detailed reviews and analysis of transactions, accounts, and customer activities to identify potential instances of fraud. + Utilize fraud detection… more
- Forrester (Philadelphia, PA)
- …and to share potential new enrichment opportunities. + Leverages the support of the Customer Success Specialist to ensure largest impact on client engagement and ... by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build… more
- Sallie Mae (New Castle, DE)
- …their highest level. + Provides lead coverage for all employees and provides customer call assistance rotating on Friday and Saturdays as needed. + Provides guidance ... to staff and identify to senior management when additional oversight is needed + Monitor...assess educational needs on the floor + Helps Education Specialist to facilitate training sessions with classes of collectors… more
- Deloitte (Philadelphia, PA)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems ... outcomes, ensuring high-quality, lean designs and implementations. Technical Leadership and Advocacy : Serve as the technical advocate for ServiceNow HRSD solutions,… more