- Thorntons LLC (Pontiac, IL)
- The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. ... store goals and initiatives. Requirements Essential Job Functions (Responsible to) *Delivers guest service with a "how may I help you" attitude. Looks for… more
- Thorntons LLC (Pontiac, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager *Recruiter ... coverage for all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive manner that motivates… more
- Thorntons LLC (Pontiac, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager *Recruiter ... and rest break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members in a positive manner that… more
- Kinseth Hospitality Companies (Champaign, IL)
- …at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... up calls in a efficient, warm and friendly manner. + Ensures guest safety by following established security procedures including fire/tornado procedures, key… more
- Wally's Operating Company LLC (Pontiac, IL)
- …members with coaching and assist in evaluations. Biggest coaching opportunity is that guest service will always trump physical tasks. Maintain in-stock position ... and disciplining employees; addressing complaints and resolving problems. Reports to guest service manager. Competencies To perform the job successfully,… more
- Wally's Operating Company LLC (Pontiac, IL)
- …as a member of the Inventory Team, and is responsible for providing superior guest service . In addition, they are also responsible for receiving shipments, ... operating procedures established by the company. Responsibilities and Duties Guest service is always the top priority...and Spreadsheet software. The physical demands described here are representative of those that must be met by an… more
- Kinseth Hospitality Companies (Champaign, IL)
- …services of the hotel, banquet and restaurant. Special emphasis is placed on guest room sales, concentrating on low and shoulder season business. ESSENTIAL DUTIES ... Other duties may be assigned. + Makes solicitation and service calls in person, through mail/email, and by telephone...records sales calls and activities as required. + Monitors guest satisfaction through follow-up surveys, thank you cards and… more
- Kinseth Hospitality Companies (Champaign, IL)
- …of chemicals, cleaning, storage etc. + Plans work schedules to ensure adequate service and within budgeted labor guidelines. + Monitors chemical systems and usage of ... Front Desk on status of room inventory. + Ensures guest satisfaction through quick attention to questions, concerns or...problems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an… more