- Mass Markets (Dallas, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Dallas, TX)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... in the industry. We are seeking an experienced Insurance Call Center Customer Service Manager ...Managers are responsible for overseeing the day to day operations of call center insurance… more
- Eaton Corporation (Dallas, TX)
- Eaton's Electrical Division's Supply Chain Group is currently seeking an Operations Manager - Distribution Center (3rd Shift) to join the team. This role ... and business considerations. **What you'll do:** The Distribution Center (DC) Operations Manager will...in your job search, application, or interview process, please call us at ### to discuss your specific need.… more
- Public Storage (Plano, TX)
- …Exchange. **Job Description** Public Storage is seeking a dedicated and experienced Manager to lead our Collections Program. This role will involve overseeing the ... vendors to drive performance and efficiencies across all aspects of Collections operations . The position requires collaboration with IT and Field operations … more
- Westdale Asset Management (Dallas, TX)
- Rate: $30.00 - $34.00 per hour (Hourly non-exempt position) We are seeking a Network Operations Center (NOC) Technician Supervisor for our data center in ... NOC technician supervisor is responsible for overseeing the 24/7 operations of the data center . If you...support + Onsite and offsite equipment monitoring + On call for emergencies + Performs other duties as assigned… more
- American Airlines (Dallas, TX)
- … center knowledge (Reservations and/or Service Recovery) and understanding of contact center operations and staffing strategies + Experience working with and ... job** + This job is part of the Contact Center Workforce Planning Team within the Customer Experience Division,...analysts who conduct statistical and trend analyses to forecast call /case volume and other key metrics in order to… more
- First Horizon Bank (Dallas, TX)
- …conferencing, and desktop phone client software and peripherals associated with Cloud Call Center environment. This position also provides backup support for ... issues. This position reports directly to the Voice Services Manager and is part of the ET Telephony Services...communities and collaborates with diverse business lines over contact center related matters. 24x7 On- Call duties are… more
- ABF Freight (Dallas, TX)
- …DC Support Supervisor is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards, and ... goals * Complete special assignments as directed by the Manager of Relief Supervision and the Director of Service... of Relief Supervision and the Director of Service Center Operations * Other duties and projects,… more
- WTW (Richardson, TX)
- …management competency. **Experience and Competencies** + Experience in a call center or similar high transaction operations business preferred. + Proven ... role is to improve, change and transform existing Via Benefits Business service center operations . The Director, Performance Excellence will bring to life our… more
- Fresenius Medical Center (Plano, TX)
- …a high performance blended calling environment for the Customer Service/ Collections / Call Center . Facilitate the effective use of Dialer functionality to ... analysis, production of daily reports, troubleshooting of production issues, and operations support of multiple contact centers + Perform system configuration for… more
- Sysco (Dallas, TX)
- **JOB SUMMARY** The Maintenance Manager is a critical role with oversight of all planned and unplanned facility, processing equipment, material handling equipment, ... MHE, facility/grounds and fleet shop (if applicable). Collaborate with the operations team to improve site employee safety, food safety production quality,… more
- Fresenius Medical Center (Dallas, TX)
- …improvement activities that enhance patient care outcomes and program operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... all essential functions under the direction of the Program Manager (PM) and with guidance from the Educator, Preceptor...meetings may be required. + Position requires participation in on- call rotation. (Night, Weekend or as defined by individual… more
- Cardinal Health (Dallas, TX)
- …we can get life-changing therapies to patients who need them-faster.** The Operations Manager is responsible for the overall daily direction, coordination, ... for an Access & Patient Support program team. The manager will use their market knowledge of Rx Specialty...supervisors who oversee and lead hub team members. Ensure call center metrics are constantly monitored. +… more
- CVS Health (Rowlett, TX)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... the bar for their pharmacy team. As a Pharmacy Manager , you will lead and develop a pharmacy team...completion of required training and/or licensure + Ensuring pharmacy operations are fully compliant with state Board of Pharmacy… more
- HCA Healthcare (Dallas, TX)
- …will be Monday through Friday 3 pm to 11 pm with rotating on call weeknds.** Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in ... our communities. As an ED Patient Access Manager with Medical City Dallas you can be a...will be responsible for assisting the Director in daily operations of all Patient Access functions and serve as… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... industry. We are seeking an experienced BPO Insurance Licensing Manager to support Property and Casualty business process outsourcing...point of contact for the client and the MCI operations and shared services team. Key Responsibilities: + Work… more
- PNC (Dallas, TX)
- …experience was demonstrated, is desired. Previous experience in a site reliability center (SRC) incident and/or operations management * Banking or Financial ... an opportunity to contribute to the company's success. As a Senior Business Technology Manager within PNC Site Reliability organization, you will be based in one of… more
- Mitsubishi Chemical Group (Dallas, TX)
- …plan through partnerships with internal and external stakeholders, which may include call center services (HUB), sales, market access, and other partners. ... in Immunology and Oncology. MTPA is rapidly expanding its operations across all functional areas. MTPA's commitment to patients...evidence, and creating hope for all facing illness. The Manager , Patient Access is a field-based role that provides… more
- Molina Healthcare (Dallas, TX)
- …with suggested solutions. + Achieves individual performance goals as it relates to call center objectives. + Assists with training needs of employees as ... member and provider experiences. **KNOWLEDGE/SKILLS/ABILITIES** + Manages member services operations . + Ensures compliance with state and regulatory requirements. +… more
- Crash Champions (Richardson, TX)
- …across the US Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner ... and quality standards are met. Manage operational support and maintain an on- call schedule, including off-business hours maintenance, to ensure smooth data workflows… more