- Amazon (Herndon, VA)
- …including managing customer expectations and delivering results. - Knowledge of incident response workflows and processes. Amazon is committed to a diverse ... Description Do you want to work on planetary scale incident response solutions in the cloud? Are...incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those… more
- General Dynamics Information Technology (Mclean, VA)
- …at McLean, VA. At GDIT, people are our differentiator. As an Incident Response Analyst supporting the ODNI Customer , you will be trusted to work on ... and tomorrow is smarter. Our work depends on an Incident Response Analyst joining our team to...Level III CASP+CE, CCNP Security, CISA, or CISSP or Associate , GCED, GCIH, or CCSP. + Minimum of 3… more
- Grant Thornton (Arlington, VA)
- …Risk Management (IRM) Implementer, ServiceNow Security Operations (SecOps) Security Incident Response , Specialist level ServiceNow certification or other ... As a Cyber Strategy & Management Senior Associate - ServiceNow, you will get the opportunity...IT risk, security testing, technology implementation/operations, cybercrime and breach response for the Cybersecurity & Privacy Practice - all… more
- NuAxis Innovations (Washington, DC)
- …tickets in response to User requests, support tickets created in response to automated alerts and outage/ Incident information received from external and ... WAN providers, application support groups, and other government-authorized organizations. + Associate all Incident Tickets associated with a Problem Ticket… more
- Parsons Corporation (Reston, VA)
- …Service Desk Standard Operating Procedures (SOP) + Work as part of a security incident response team as needed + Follow Operations and Maintenance (O&M) and ... performance. Support day to day operations, resolving issues for customer , and mobile devices as they pertain to Information...technical support and guidance to all usersCreates and tracks incident tickets to resolution + Escalates and routes … more
- M. C. Dean (Manassas, VA)
- …drawings, regulations, and existing safety system - Conduct / assist with incident / investigation reporting. + Knowledge of safety and health standards, rules, ... programs for employees and contractors, covering topics such as emergency response , electrical safety, lockout/tagout (LOTO) procedures, confined space entry, and… more
- Capital One (Mclean, VA)
- …of experience in cyber operations + At least 4 years of experience conducting cyber incident response and remediation + At least 3 years of experience in ... mitigated where appropriate + Understand the business drivers, and associate culture of the enterprise and partner with relevant...other CSOC leaders to deliver a continuous monitoring and response capability + Use data across CSOC operations to… more
- Capital One (Mclean, VA)
- …and Windows operating systems + At least 3 years of experience conducting cyber incident response and remediation + At least 2 years of experience managing, ... mitigated where appropriate + Understand the business drivers, and associate culture of the enterprise and partner with relevant...other CSOC leaders to deliver a continuous monitoring and response capability + Use data across CSOC operations to… more
- AECOM (Fairfax, VA)
- …operate an ATMS software platform and/or web-based applications. + Knowledge of incident management response techniques and municipality and area traffic ... software to monitor Department roadways and manage events/incidents; dispatching incident management personnel through 2-way radios and communicating, coordinating,… more
- Chenega Corporation (Arlington, VA)
- …skills and excellent customer service skills are a must. Qualifications + Associate 's degree. Can be substituted with 2+ years of relevant experience. + Three ... the change management process; represent the interests of the customer when assessing risk and impact. + May provide...workstation hardware and software. + Knowledge of industry standard Incident Ticket Tracking systems for inputting incident … more
- Optiv (Washington, DC)
- …Assist and recommend actions in security operations center tier I and tier II incident response incidents. + Assist in ES tuning performance by editing, creating ... organizations. + Integrate Splunk Mission Control, Splunk Security Orchestration, Automation Response (SOAR), and/or other customer approved security product… more
- Red River (Chantilly, VA)
- …technical and operational standards aligned with NOC core functions ( Incident Management, Service Assurance, Change Management, and Reporting & Analysis). ... 6 level-I geographically dispersed NOC engineers in a 24x7x365 environment, providing incident , change, and problem resolution for 300+ clients in a Managed Services… more
- Fannie Mae (Reston, VA)
- …Java Developer * Experience with application production / operations support, including incident response , problem management, runbooks, and knowledge articles * ... *THE IMPACT YOU WILL MAKE* The Support and Tools - Software Engineering - Lead Associate role will offer you the flexibility to make each day your own, while working… more
- Lumen (Washington, DC)
- …Certifications: CCNP, Security +, JNCIP-SEC, NSE4/5 * 5 + year of technical customer call center experience. * Associate degree in Engineering, Electronics, ... and to perform vulnerability mitigation. * Perform and coordinate incident diagnosis, corrective action, and root cause analysis *...Ability to resolve complex trouble tickets. * Apply excellent customer service skills * The desire to work in… more
- Cayuse Holdings (Arlington, VA)
- …which include creating incident tickets, Stakeholder engagement, quality customer service, accurately scoring incidents, and meeting response timelines. ... two years of experience may be substituted with an Associate 's degree. + Additional (4) four years of military...Minimum Skills: + Minimum 2 years working directly with customer and service desk functions for WATCH Operations Center… more
- Amentum (Arlington, VA)
- …cybersecurity policies, Chairman of the Joint Chiefs of Staff Manual (CJCSM) 65101.01, Incident Response and other IA policies). * Active TS/SCI clearance ... Performs assessment and authorization coordination. Advises and assists the customer with Risk Management Framework (RMF) and develops a Plan of Action and… more
- General Dynamics Information Technology (Springfield, VA)
- …external teams to improve user experience. + Assist customers with Tier 2 incident resolution for Linux and windows applications. + Provide remote end user desktop ... small and large team environments. + Willingness to provide initial triage, response , and notifications for incidents. + Participates in special projects as… more