- Trustmark (Washington, DC)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- KSA Integration LLC (Quantico, VA)
- Customer Care Representative Marine Corps Wounded Warrior Call Center Quantico Quantico, VA (http://maps.google.com/maps?q=Quantico+VA+USA+22554) Description ... KSA Integration is currently hiring a Customer Care Representative (CCR) positions for the following shift: + 2nd...training is for two weeks in the Wounded Warrior Call Center from 9:00 AM-5:30 PM. Upon… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …with established policies and procedures, provides quality service to all members via the call center channel with a positive and helpful demeanor. The MSR I ... identifying account issues and provides resolution. Works with the Call Center Team to achieve and exceed...be discriminated against on the basis of disability. Keyword: Member Service Representative From: United States Senate Federal Credit… more
- Fresenius Medical Center (Fairfax, VA)
- …accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports. + ... Creates and executes an effective call plan. Utilizes all available data in pre-...physical demands and work environment characteristics described here are representative of those an employee encounters while performing the… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of all ... staff. Experience: + Minimum of three years' experience training call and control center staff, including program...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- Conviva (Washington, DC)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- General Dynamics Information Technology (Fairfax, VA)
- …60 miles or less) of our** **Barbourville, KY facility** **1 or more years of call center experience** **Willing and able to work any full-time shift during our ... related experience **US Citizenship Required:** Yes **Job Description:** **Customer Service Representative II** **Seize your opportunity to make a personal impact as… more
- Merck (Washington, DC)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- CAI (Washington, DC)
- …issues, including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will be our client's first point of...**Job Description** We are looking for a Customer Service Representative to provide first point of contact for our… more
- Highmark Health (Washington, DC)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- ABC Imaging (Alexandria, VA)
- …MUST have experience working within the Print Industry + Experience working in a call center + Insides sales experience preferred + Strong organizational skills ... Job Description We are currently seeking a proactive and experienced Customer Service Representative who has experience within a printing industry, who can become an… more
- Robert Half Office Team (Washington, DC)
- …billing functions, including invoicing and payment processing * Previous experience in a call center or customer service role * Demonstrated ability to provide ... a contract to hire employment opportunity for an Assessment Services Account Representative in Washington, District of Columbia. The successful candidate will be… more
- Teksouth Corporation (Washington, DC)
- …consulting solutions for government agencies, is seeking a skilled Customer Service Representative to support Military Pay, Civilian Pay, Travel Pay, and Case ... DOHA claims. + Work with Air Force Financial Service Center on manual travel/PCS vouchers and review/correct any voucher...FSO submittal. + Monitor and respond to an automated call distribution system from the 11CPTS customer base in… more
- Robert Half Office Team (Arlington, VA)
- …activities. Requirements * Proficiency in handling inbound calls in a high-volume call center environment. * Basic understanding of medical terminology. * ... are offering a contract to hire employment opportunity for a Customer Service Representative Tier II in Arlington, Virginia. This role operates within the service… more
- Robert Half Office Team (Chantilly, VA)
- …Proficiency in using Microsoft Outlook and Microsoft Excel * Previous experience in a Call Center Customer Service role * Strong customer service skills * ... Description We are seeking a Contract-to-Hire Financial Aid Representative to join our team in Chantilly, Virginia. This role involves supporting students via… more
- CVS Health (Washington, DC)
- …to gather information while on a call + Experience in highly transactional call center environment + Excellent customer service and critical thinking + Must ... care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just… more
- US Bank (Washington, DC)
- …Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls. Discusses and assesses ... grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared… more
- Navy Federal Credit Union (Woodbridge, VA)
- …skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking or financial institution + Experience in ... working in a credit union environment Hours: Available Monday - Saturday: hours based on business needs Location: 1501 Potomac Town Place, Woodbridge, VA 22191 Based upon business needs, this position may require working at or transferring permanently to… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …field. + 10 years' personnel management/staff supervision experience with 5 years in a call center , remote work, or similar setting. + A minimum of five ... the Government's Program Managers, Contracting Officer (CO) and CO Representative (COR) in support of the Program. + Works...development professional. + Three years (3) working in a call center environment with a proven track… more