- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support - service -specialist ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- CACI International (Chantilly, VA)
- …These Qualifications:** o **1+ year of experience in Help Desk support and/or networking** o Customer service and/or support experience working in ... Type of Travel: None * * * The Integrated Service Center Technician will provide front line support...a Help Desk , Service Desk , or Call Center environment is… more
- Development InfoStructure (Rosslyn, VA)
- …Qualifications + 1-3 years directly related experience supporting Help Desk Operations or Service Desk Support + Experience using a Help Desk ... Overview Development InfoStructure (Devis) is currently seeking an experienced Help Desk Specialist to provide support...Rosslyn, VA! Responsibilities + Interface with IRM / MID Support to resolve service -related issues. + Onboard… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Desk **Skills:** Help Desk Management,Information Technology (IT) Support ,ServiceNow IT Service Management **Experience:** 5 + years of related ... Desk Manager The Help Desk Manager will provide guidance & support ...managing daily operations of the RPC Help Desk , guaranteeing timely and effective customer service .… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... team NOW! We are seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply… more
- GovCIO (Washington, DC)
- …are vital to the operation and support of Veteran Affairs. + Resolution of help desk tickets received from theend users. + Interacting with end users in ... **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a...from gathered and logged metrics for content requests, Customer Service support , and/or web analytics. + Manage… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Chenega Corporation (Alexandria, VA)
- …can provide customer-centric support to network users regardless of domain. The Help Desk Technician delivers services, staff, and expertise to operate and ... desk functions that provide a ticketing system, operational support , and troubleshooting onsite or remotely as required by...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 2 Help Desk Support Services Specialist** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...users. If unable to diagnose problem, will work with service desk management or Tier 3 to… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager** to join our team in the **DMV ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior ...(BLCSE), Amazon Web Services (AWS) GovCloud, and other external service desks as required. + Provide user support… more
- Chenega Corporation (Alexandria, VA)
- …fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting guides ... Help Desk Technician Alexandria, VA Join...service desks as required. + Install, maintain, and support baseline desktop/laptop images provided by Regional Network Enterprise… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...not limited to: + Provide program support as a Service Desk … more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... SERVICE DESK PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk … more
- CACI International (Forest Heights, MD)
- Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for...literacy and self-sufficiency. + Oversee development and dissemination of help sheets, usage guides, and FAQ lists for internal… more