- PlanIT Group (Rosslyn, VA)
- …have active TS 2 years of experience with ServiceNow 2 years of experience doing Help Desk operations Ability to learn quickly and follow detailed technical ... instructions Excellent oral and written communication skills Ability to use ServiceNow to manage and monitor service requests Like learning and possess a willingness to lean about technology A high school diploma and an active Top-Secret clearance (clearable… more
- System One (Quantico, VA)
- …prior to escalation. Qualifications: + 3-5 years experience in a help desk or technical support role. + Must be certified at IAT Level II (Security+ ... Help Desk Technician Quantico, VA -... Help Desk Technician Quantico, VA - Onsite Active Top...Support customer requests and troubleshoot including administrative and technical assistance for all aspects and types of workstations,… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support , Technical Support **Certifications:** Security ... And our work depends on a ** Help Desk Technician** joining our team to support ...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop,… more
- General Dynamics Information Technology (Chantilly, VA)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support , Technical Support ... or work experience. + **Required Experience:** 5+ years of help desk experience + **Required Technical...user experience with multiple web browsers + End user technical support skills + Documented experience performing… more
- SMX (Quantico, VA)
- …Office Suite to include Teams for daily operations + Experience leading help desk teams providing technical support is preferred + Education substitution ... requires 5+ years' experience as a help desk specialist providing technical support to an on-site and remote user base + 2+ years' experience in a … more
- Epsilon, Inc (Quantico, VA)
- …the aforementioned conditions. + Must have 1 year of demonstrated help desk , desk side or similar technical support experience. + DOD 8570 IAT Level ... ** Help Desk Technician I** **Who is...** Help Desk Technician I** **Who is Epsilon:** Epsilon is...and troubleshoot tickets and provide in-person, over-the-phone, and remote technical support . This role offers a diverse… more
- FIRE (Washington, DC)
- …two years of experience at an IT help desk or in a similar technical support environment. + A passion for providing excellent technical support . ... is seeking a dedicated and knowledgeable Help Desk Technician to join our IT support ...team. The ideal candidate will have experience in providing technical support for macOS/MacBook/iPadOS/iPads hardware as well… more
- RightDirection Technology Solutions LLC (Washington, DC)
- … Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support for incoming ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State… more
- General Dynamics Information Technology (Washington, DC)
- …how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting...Microsoft Office 365 and specialized DoS applications via multiple support channels including phone, email, chat sessions, web forms,… more
- General Dynamics Information Technology (Springfield, VA)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Technical Support ,Troubleshooting **Experience:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician V - IT Touch... TECHNICIAN II WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop,… more
- NuAxis Innovations (Vienna, VA)
- ** Help Desk Support Technician Intern** Location **Vienna, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... team NOW!We are currently seeking a talented and motivated ** Help Desk Support Technician** for...technologies. + Provide quick, responsive, high quality and consistent technical support and customer service. + Troubleshoot,… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ...Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... the purpose of providing expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides … more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT Help Desk ,Remedy Help ... incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA ....to reduce user problems. + Provide local and remote Technical Support Services for end user ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join..., Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- Koniag Government Services (Silver Spring, MD)
- …, a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support **KOS** and our government customer at ... Supervises the day-to-day operations of the help desk . Identifies, researches, and resolves complex technical ... Support certification + ITIL Foundations certification + Help Desk Institute certification (HDI Support… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...fulfill customer needs to ensure customer satisfaction. + Provide technical support to end users on a variety ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...Respond to telephone calls, emails and personnel requests for technical support . + Document, track and monitor… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates ... and plans project lifecycle deployment. + Supervises professional and technical support personnel performing in their regular...8+ years (or commensurate experience) + 8+ years leading help desk and service desk … more
- General Dynamics Information Technology (Arlington, VA)
- … **Skills:** Customer Service, Help Desk Operations,IT Service Desk ,IT Troubleshooting, Technical Support **Certifications:** Security+, CE - CompTIA ... And our work depends on a Help Desk Specialist joining our team to support ...related experience on Service Desk + **Required Technical Skills** : IT experience supporting Help … more
