- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... Services (USCIS) in the delivery of their Information Technology ( IT ) systems, with a primary focus on the Verification...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- TekSynap (Washington, DC)
- …as computer science, information technology, or business administration) + 5 to 8 years' experience in IT support or help desk roles, with at least 2-3 years ... of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + **Leadership and Communication Skills:**… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... + Aid with the relocation and implementation of user IT equipment. + Aid with relocation for workstation cabling...be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player.… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... + Aids with the relocation and implementation of user IT equipment + Aids with relocation for workstation cabling...be available to work non-standard hours + Comfortable with desk side support + Must be a team player… more
- HTC Global Services Inc (Bethesda, MD)
- …and a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer ... and software, both over the phone and in person. Additionally, the help desk technician will respond to customer inquiries to provide technical assistance.… more
- Chenega Corporation (Arlington, VA)
- …and assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Tier 1 Help Desk Analyst Arlington, VA ....provides mission-critical services in Cybersecurity, Systems Engineering and Integration, IT Operations Support, Software Development, and Program Management. Job… more
- General Dynamics Information Technology (Bethesda, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support, IT Tech Support,Troubleshooting **Experience:** ... related + **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ticketing system… more
- Leidos (Washington, DC)
- …supporting a federal client in the Healthcare sector. The program provides a range of IT services, including help desk , desk side support, Windows ... access to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This pivotal role involves overseeing… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- General Dynamics Information Technology (Arlington, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations, IT Service Desk , IT ... experience on Service Desk + **Required Technical Skills** : IT experience supporting Help / Service Desk + **Certifications** : Must have active/Current… more
- Three Saints Bay (Fort Belvoir, VA)
- …Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a IT Help Desk Support at Fort Belvoir, VA **Position Responsibilities:** ... ** IT Help Support (4335)** Location **Fort Belvoir, VA** Job Code **4335** \# of Openings **1** Apply Now… more
- Arena Technical Resources, LLC (Washington, DC)
- …and proactive incontinuously improving the Firm's technologysolutions. -Serves as an extension of the Firm's IT Help Desk ,leading L1 / L2 support at a local ... acumen with arelentless customer focus, communicationskills, and a desire to help prevent/resolveissues enables the Senior IT ServicesTechnician to deliver… more
- TekSynap (Washington, DC)
- …the highest levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of ... QA findings. + Stay current with industry trends and best practices in IT help desk operations and quality assurance. + Maintain effective communication with… more
- General Dynamics Information Technology (Quantico, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support, IT End User Support, IT Service Desk ... agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT ...years of IT support experience in a Help Desk environment + Experience with Remedy… more
- Koniag Government Services (Alexandria, VA)
- …+ Transfer unresolved issues to the appropriate help desk teams (DoD OIG IT help desk , DAI PMO help desk , or DFAS Enterprise Resource Office ... accounts, paid holidays, three weeks paid time off, and more. The O2C Help Desk Specialist will assist in a variety of financial functions, including the Order… more
- General Dynamics Information Technology (Falls Church, VA)
- …None **Job Family:** Help Desk **Skills:** Communication, Help Desk Administration, Help Desk Operations, IT Service Desk ,Teamwork ... related experience on Service Desk + **Required Technical Skills** : IT experience supporting Help / Service Desk + **Certifications** : Must Possess the… more
- TekSynap (Silver Spring, MD)
- …to join our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
- TekSynap (Washington, DC)
- …**S** + Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience ... expectations and contractual obligations. This role requires a deep understanding of IT help desk operations, strong analytical skills, and the ability to… more
- TekSynap (Silver Spring, MD)
- …2 and Tier 3. + Research questions using available information resources, including an IT Help Desk knowledge base. + Install, configure, troubleshoot, ... Technician to join our team supporting the FDA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests… more
- General Dynamics Information Technology (Chantilly, VA)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Debugging, IT Help Desk ,Microsoft Windows,Troubleshooting **Experience:** ... a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...and demonstrated experience: + Demonstrated experience as a technical help desk position supporting various versions of… more