- Chenega Corporation (Arlington, VA)
- …cost efficiencies and innovation may be achieved, incorporate other software and tools IAW IT Service Management ( ITSM ) methodology and principles, ... Overview Systems Engineer, Senior Principal Arlington, VA Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to federal agencies and… more
- Chenega Corporation (Springfield, VA)
- …Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject ... platform for ServiceNow.Comprehensive understanding of ServiceNow Discovery and Configuration Management Database (CMDB) best practices.Maintain updated knowledge of product… more
- SAIC (Chantilly, VA)
- **Description** **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology ( IT ) Service Management ( ITSM ) Systems Engineer with ... Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates + Service Level Management , to include drafting and negotiating SLAs… more
- CACI International (Chantilly, VA)
- …Responsibility:** + Engineers ITSM Suite such as Remedy ARS or ServiceNow IT Service Management ( ITSM ) Implementation for Incident, Problem, ... Database (CMDB), Asset Management , and Event Management / Integration and related ITSM /ITIL processes...reconcile data based on the chosen authoritative source + ITSM Suite Service Portal Implementation and Customization… more
- ICF (Reston, VA)
- …and subject matter expert to the client for service request management within the IT Service Management ( ITSM )/ITIL task area + Ownership of the ... seeking an IT Service Portfolio and Service Catalog Manager to implement best-practice ITSM portfolio and service management processes for… more
- General Dynamics Information Technology (Fairfax, VA)
- …Client Management , and Discovery. Our team implemented BMC Helix as an enterprise-wide IT Service Management ( ITSM ) solution for a federal government ... or 2 Intermediate BMC Certifications. + Preferred Education: Bachelor's Degree in IT Management or related field. + Preferred Certification: BMC Certification(s)… more
- Vectrus (Springfield, VA)
- … Management Framework, IT Governance, Software Development Lifecycle (CDLC), and/or IT Service Management ( ITSM ). + Familiarity with logistical ... across the Enterprise. + Key Responsibilities + Develops and implements organizational IT asset management policy, procedures, and best practices across all… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... performance assessment, support services, and overall quality assurance of government IT contracts. + Advise on assessment, technical management , update,… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... legacy and emerging tools and platforms for all aspects IT asset and portfolio management . + Support preparation and execution of standard operating procedures… more
- SAIC (Chantilly, VA)
- …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... models to support strategic initiatives, project management , and knowledge management within client's IT organization. + Provide strategic communications for… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... with prospective new clientele as it relates to the field of technology management , IT strategy and/or analytics. + Demonstrated facilitation and presentation… more
- The MITRE Corporation (Mclean, VA)
- …or equivalent combination of related education and work experience. + Working knowledge of IT Service Management ( ITSM ) Platforms such as Cherwell, ... with us. Department Summary: Join MITRE's Computing Infrastructure & IT Service Management department and...+ Provide expertise to federal sponsors in implementations of ITSM tool suites, Low-code PaaS and SaaS Basic Qualifications:… more
- Leidos (Reston, VA)
- …current and new clients. Your consultative approach will guide our clients toward innovative IT Service Management ( ITSM ) solutions, enhancing their ... industry standards and best practices in user experience, automation, service management , CX, and ITSM ...platforms that are appropriate for specific use cases within IT Service Management . + Collaborate… more
- Red River (Arlington, VA)
- …tools for proactive and reactive support and adhere to industry-accepted standards and IT Service Management ( ITSM ) best practices. **Essential ... and analog circuits within a Department of Defense (DoD) IT environment. This position requires a Bachelor's degree in...and issues. + Stay current with industry-accepted standards and ITSM best practices related to Information Management … more
- Red River (Arlington, VA)
- …requisitions for equipment and services. + Ensure compliance with industry-accepted standards and IT Service Management ( ITSM ) best practices. ... and reporting of maintenance activities. + Familiarity with industry-accepted standards and IT Service Management ( ITSM ) best practices. + Competence in… more
- Vectrus (Springfield, VA)
- … Service Improvement. + Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management ( ITSM ) software suites such as BMC ... or more years of experience working in an enterprise IT Service Desk or Help Desk role....etc. + Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across… more
- NuAxis Innovations (Washington, DC)
- …technologies to meet business needs. + Stay updated on emerging trends and technologies in IT service management ( ITSM ) and ServiceNow ecosystem and ... workshops, solution design sessions, and architecture reviews. + Strong knowledge of IT service management ( ITSM ) processes and ITIL framework. +… more
- Red River (Arlington, VA)
- …candidate will possess a strong background in Information Management Operations and IT Service Management ( ITSM ) best practices. **Essential Duties ... technical directions and supervision. + Familiarity with industry accepted standards and IT Service Management ( ITSM ) best practices. + Strong oral… more
- Leidos (Washington, DC)
- …familiar with using desktop software applications such as web browsing and client software, ad IT Service Management ( ITSM ) software. This person should ... reviews, incident analysis, and identification of issue trends + Experience with utilizing an IT Service Management ( ITSM ) tool, such as Service Now,… more
