- TEKsystems (Fort Belvoir, VA)
- …Details Our client is in search of both mid - level and senior level service desk specialists to perform within password resets, answering phone calls, ... Info Total Positions 3 at Each Site + 2 Junior/ Mid - Level Consultant + 1 Senior Conultant Duration...Clearance 2) Security+ CE or Equivalent 8570 Cert 3) Service Desk experience Work is at multiple… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SAIC (Washington, DC)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... unable to be remediated by junior and mid - level engineers. Updates status of queued service ...with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- TAD PGS, Inc. (Washington, DC)
- …for complex issues regarding response and resolution. + Escalation point for Junior and Mid - level desk side engineers. + Ability to act independently in ... an outstanding Contract to Hire position for a Senior Desk Side Engineer to join a leading Company located...a very fast-paced environment. + Must have strong customer service skills and be able to multitask between hardware… more
- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements. This candidate will support unclassified equipment,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** We're seeking a dynamic and experienced mid - level , Test and Evaluation (T&E) Business Management Analyst to join Serco's Amphibious Ship… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... must be willing and able to deploy anywhere in Zone 2. The Mid - Level FEMA Consultant will include professional and non-professional personnel to provide support… more
- Chenega Corporation (Stafford, VA)
- …capabilities, to ensure functional optimization in their business. The **Helpdesk Specialist, Mid ** is the customer-facing Tier 2 Help Desk representative. This ... **Req ID:** 34466 **Summary** **Helpdesk Specialist, Mid ** **Stafford, VA** Are you ready to enhance...functions of the application. **Responsibilities** + Receive customer Help Desk phone calls and service requests for… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid - level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... 10% travel is anticipated for ship checks. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive motion. Periodic… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated Mid - Level Marine Mechanical Engineer (Auxiliary) to support the United States Coast Guard (USCG)'s Ship ... at the start of employment. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive...preferred. + Experience with DoD ACAT I or DHS Level I shipbuilding programs preferred. + Familiarity with ABS,… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated Mid - Level Human System Integration Analyst to support the United States Coast Guard (USCG)'s Ship Design ... I-9/E-Verify at the start of employment. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive motion. Periodic… more
- Leidos (Quantico, VA)
- …Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network ... Objective:** - Focuses on the tracking and control of service assets in the IT infrastructure and collaborates with...Range - The Leidos pay range for this job level is a general guideline onlyand not a guarantee… more
- SAIC (Washington, DC)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... unable to be remediated by junior and mid - level engineers. Updates status of queued service ... management system. + Escalation point for Junior and Mid - level desk side engineers. +… more
- Serco (Herndon, VA)
- **Position Description** Serco Inc. is seeking a ** Mid - Level IT Service Delivery Manager** with a strong technical foundation and exceptional communication ... best practices. Success in this role requires effectively overseeing service delivery processes, managing service level...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- SAIC (Washington, DC)
- …and upgrades, and general troubleshooting and problem resolution. + Escalation point for Junior and Mid - level desk side engineers. + Must be able to manager ... that were unable to be remediated by junior and mid - level engineers. + Oversee the ticket queues...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- SAIC (Washington, DC)
- …+ Customer service and communication skills + Troubleshooting Microsoft Windows 10 ( mid - level ) + Installation and configuration of new machines in a Windows ... in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware...environment ( mid - level ) + Smart cards / PIV cards… more
- Marriott (Herndon, VA)
- …and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or ... or related major; 4 years' experience in the guest services, front desk , housekeeping, sales and marketing, management operations, or related professional area. OR… more
- American Humane (Washington, DC)
- … of organizational skill; able to juggle multiple competing priorities. + Demonstrates high level of customer service orientation. + Sound judgement and high ... welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission critical...to the IT Manager. Responsibilities : + Provide first level support to the end-users on hardware, software and… more
- Koniag Government Services (Chantilly, VA)
- …service configurations + Provide Network SME technical support and troubleshooting to Service Desk , as required + Interface directly with internal and ... of a team supporting a federal client's organizational and digital transformation. The is a mid - level to senior role for someone with at least 7+ years of… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. + ... oral and written communication skills. We seek a high level of energy towards providing best-in-class service ...the team to provide helpdesk coverage during an early, mid , or late shift as needed, taking on incidents… more