- Somatus (Mclean, VA)
- …mental well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and maintain ... activities with the goal of ensuring the effectiveness of operations support, processes, and controls. + Perform all internal...needs and industry trends and drive innovation in IT service delivery and management. Other Duties Please… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …configuration changes across the Authority. The incumbent will also partner closely with Service Delivery and Operations teams to diagnose issues, optimize ... management, operations management, and deployment technologies. + Works with all Service Delivery and Operations support staff. + Analyzes, isolates,… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …+ Preference for candidates with experience working in a contact center or service operations environment. + Preference for former Military, Military Spouse, ... perform the job successfully, an individual should demonstrate the following competencies: + Customer Service - Manages difficult or emotional customer … more
- Parexel (Washington, DC)
- …experience and collaborates internally with varying levels within Parexel requiring excellent customer service skills, attention to detail, and the ability to ... proposal management staff. + Manages the RFP process from receipt to delivery , including identifying and solutioning potential RFP barriers and/or their risks for… more
- Towne Park (Washington, DC)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... day and make an impact. When we see a customer , a client or one of our own team...not eligible for benefits outlined above. **SUMMARY** The Guest Service Associate is responsible for providing exceptional hospitality services… more
- Battelle Memorial Institute (Arlington, VA)
- …full-time **Nurse Case Manager** to join our team in support of our government customer , US Special Operations Command. This position will play a critical role ... and sustaining the mission readiness, longevity, and performance of Special Operations Forces (SOF). Through integrated and holistic human performance initiatives,… more
- NuAxis Innovations (Washington, DC)
- …with government staff responsible for maintaining the VTC schedules to ensure timely service delivery . Troubleshoot problems and issues with the service ... (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion.… more
- Battelle Memorial Institute (Arlington, VA)
- …Clinical Social Worker (LCSW)** to join our team in support of our government customer , US Special Operations Command. This position will play a critical role ... and sustaining the mission readiness, longevity, and performance of Special Operations Forces (SOF). Through integrated and holistic human performance initiatives,… more
- Battelle Memorial Institute (Arlington, VA)
- …full-time **Operational Psychologist** to join our team in support of our government customer , US Special Operations Command. This position will play a critical ... and sustaining the mission readiness, longevity, and performance of Special Operations Forces (SOF). Through integrated and holistic human performance initiatives,… more
- Parexel (Washington, DC)
- …The role collaborates internally with varying levels within our organization requiring excellent customer service skills, attention to detail, and the ability to ... contract process for specific or varied accounts including coordination of Operations , Project Management, Legal, Business Development and Finance to prepare,… more
- Jet Aviation (Washington, DC)
- …and foster a customer -centric sales culture. + Collaborate closely with operations , marketing, and client service teams to ensure seamless delivery ... brand visibility and network. + Monitor market trends, competitor activities, and customer needs to adapt sales approaches accordingly. **Additional Details** At Jet… more
- Tyto Athene (Reston, VA)
- …compliance and customer satisfaction. + Develop strategies to introduce new service delivery practice capabilities. + Develop efficiencies to maximize profit ... in all service delivery . + Recruit, develop, and train...business goals and objectives, and instill a culture of customer service and accountability. + Leverage existing… more
- Tyto Athene (Reston, VA)
- …Site Reliability Engineering (SRE) and DevOps principles to ensure secure, efficient, and reliable service delivery . A core mandate is to manage the Service ... Operational Needs' TALON. This strategic role is critical for delivering high-quality, self- service infrastructure that empowers our AI R&D teams to rapidly develop… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7263/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- Lumen (Washington, DC)
- …For in a Candidate** What you'll bring (Required) *10+ years of experience in operations , service delivery , or business transformation; 5+ years leading ... will be the operating backbone for our Public Sector Service Delivery organization. You'll lead the transformation...(order to in service , escalation handling, field operations , and customer engagement) using Lean/Kaizen, value… more
- Palo Alto Networks (Washington, DC)
- …threat hunting, and product teams to tailor the service to each customer 's environment, ensuring seamless delivery and exceptional customer experience. ... security posture and SOC maturity. **Job Summary** The Technical Service Delivery Lead (XSIAM) acts as the...with the SOC engineering team to ensure timely, high-quality delivery + Lead customer touchpoints, including onboarding… more
- Leidos (Reston, VA)
- …technical or management discipline + Requires a minimum of 8 years of experience in IT service delivery or operations management + Requires a minimum of 5 ... Digital Modernization Sector is seeking a highly qualified Regional Service Delivery Manager to support the Department...experience in multi-site or regional support roles + Strong customer service orientation with demonstrated ability to… more
- Cardinal Health (Washington, DC)
- …administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing … more
- SAP (Herndon, VA)
- …Governance is established for each account and is the primary SAP NS2 Delivery point person aligned to customer executives throughout the services lifecycle, ... that span organizational boundaries including multiple business units and service partners/vendors. Delivery Executive provides leadership to cross-functional… more
- Highmark Health (Washington, DC)
- …of health plan operations , including claims processing, enrollment, billing, and customer service . + Proven track record of successfully managing complex ... aspects of solution delivery across enGen platform, products and service , including affiliation implementations, new external customer implementations, and… more
