- Stratus Solutions (Washington, DC)
- …interaction with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate ... information in an effective manner with a clear understanding so customer issues are successfully resolved Provide OIS Operations management with regular updates via email on common problems encountered and identify possible longer-term solutions/improvements… more
- V2X (Springfield, VA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Service Desk Specialist - Cleared Tier 2** ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...in field of expertise. + Escalates morecomplex problems to Senior Level. + Provides first contact and incident resolution… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk -support-service- specialist senior ... -%28lead%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-VA-Reston_ **ID** _2024-1380_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Public Trust_ more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **Job Description:** Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Manager supporting one of the...large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to… more
- Insight Global (Bethesda, MD)
- …Job Summary: We are seeking a highly skilled and detail-oriented White Paper Specialist to join our Project Management Office (PMO). The successful candidate will be ... white papers on best practices for an enterprise service desk supporting government operations. This role requires a deep...as well as PMO best practices. The White Paper Specialist will create documentation to present to key internal… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** NACI (T1) **Job Family:** Business Operations **Skills:** Help Desk Operations,People Management,Service Desk Management ... Hardware Support Services, VDI/DaaS, Shipping Support and Shared Service Desk and Help Desk Services...large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to… more
- Serco (Washington, DC)
- …of Defense - Serco has a great opportunity for you! This Part Time Senior Marketing/Communications Specialist will be 100% Remote and working with a dynamic ... the active and reserve components and all ranks, including senior leaders and sometimes VIPs. + Provide training to...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Cayuse Holdings (Andrews AFB, MD)
- …+ Adobe Acrobat + Task Management Tool (TMT) + ANGRC processes include Help Desk workflows, monthly ANGRC orientation, and equipment operation. + Responsible ... minimizing risk through the delivery of quality outcomes. The Senior Training and Development Specialist will provide...lesson plans, prepare computers for use by students, and help with registration for each class. + The approximate… more
- Chenega Corporation (Stafford, VA)
- …queries and addressing system and user issues in a timely and professional manner. Help desk support works with the Release Management Team and Agile Development ... **Req ID:** 32552 **Summary** **Helpdesk Specialist , Mid** **Stafford, VA / Remote** Are you...with the Appian BPM Platform. **Responsibilities** + Receive customer Help Desk phone calls and service requests… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Office Assistant IV **A** **dministrative Support Specialist ** Seize your opportunity to make a personal impact as an ... **A** **DMINISTRATIVE SUPPORT SPECIALIST ** **.** Join a high optempo, mission critical team...knowledge and experience to effectively support administrative functions to help ensure today is safe and tomorrow is smarter.… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... **Req ID:** 30730 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA** Are you ready to enhance your skills and build your career in a… more
- Chenega Corporation (Washington, DC)
- …support + Perform account creations, modifications, and deletions + Provide direct multi-level help desk support and troubleshooting of hardware and software + ... **Req ID:** 32227 **Summary** **IT Specialist II** **Joint Base Anacostia Bolling (JBAB),** **Washington...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Chenega Corporation (Washington, DC)
- …support + Perform account creations, modifications, and deletions + Provide direct multi-level help desk support and troubleshooting of all hardware and software ... **Req ID:** 31743 **Summary** **IT Specialist III** **Joint Base Anacostia Bolling (JBAB),** **Washington...+ Provide desktop and laptop configuration and support + Senior labor category personnel typically work on high-visibility or… more
- Amentum (Washington, DC)
- …performed by the above, can operate continuously and with minimal disruption. The Help Desk Supervisor/ Senior User Trainer candidate should have knowledge ... Amentum is seeking a User Support Specialist to will provide IT technical support to...attend relevant trainings and meetings within the Department to help stay abreast of key IT initiatives that will… more
- Serco (Herndon, VA)
- **Position Description** As a Senior Federal Human Capital Consultant, you will join a high performing team of consultants partnering with a range of Federal Agency ... the services these agencies provide to their customers. Additionally, you will help shape and execute our Human Capital consulting strategy, applying your knowledge… more
- Serco (Herndon, VA)
- …Looking for a challenging and exciting career opportunity? Serco is seeking a motivated Senior Software Engineer to join our talented team of 10! Serco supports CMS, ... applications. + Research and evaluate various technical solutions to help design scalable solutions. + Create POC on new...complex projects and is considered to be the top-level contributor/ specialist . + May report to an executive or a… more
- Truth Initiative (Washington, DC)
- …will be to respond to user questions and issues about PC's and provide Help Desk support. PC support responsibilities will include, but not be limited ... team. Innovations is a team that focuses on developing new digital tools to help people quit tobacco use, ranging from mobile apps to full-service digital platforms,… more