- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. ... in Arlington, VA and will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support to customers, as well… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- Robert Half Technology (Washington, DC)
- Description Robert Half is looking for a Help Desk Analyst II to join our team. If you have a can-do attitude and are looking to be part of a highly motivated ... team, this position is for you. Service Desk Analysts represent the ...end users. It is also required for this Help Desk Analyst position to know how the… more
- Marriott (Washington, DC)
- …**JOB SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst functions as a technical ... chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures...Business Sponsors. + Performs all basic duties of an Analyst and serves as an escalation point for complex… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will ... be full-time and fully remote. **Responsibilities** The Remote Help Desk Analyst performs daily activities that are...from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track… more
- NuAxis Innovations (Reston, VA)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Reston,...fax. We are looking for a highly competent, customer service -oriented and motivated individual to fill this role. **Essential… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Senior Functional/Business Analyst - Help Desk -Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... **Employment Type:** Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and… more
- General Dynamics Information Technology (Quantico, VA)
- …the world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ...The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- Carrington (Washington, DC)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- Robert Half Technology (Washington, DC)
- Description We are in search of a Help Desk Analyst I to join our team in WASHINGTON, District of Columbia. In this role, you will be responsible for a variety ... Active Directory. Responsibilities: * Manage and track incidents and service requests via ServiceNow, escalating when necessary to ensure...in a team-oriented environment. * Experience in a help desk or technical support role is preferred. * Must… more
- CACI International (Chantilly, VA)
- Integrated Service Desk Technician (Clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... service and/or support experience working in a Help Desk , Service Desk , or Call...o CompTia Ao CompTia ServerCompTia Network+ HDI Customer Help Desk Analyst Microsoft Office Specialist What We… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- Federal Reserve Bank (Washington, DC)
- Currency Issuance & Operations Specialist - Currency/Board Currency Desk - R024508 Primary Location : DC-Washington : Employee Status : Regular Overtime Status : ... for currency-related responsibilities to ensure continuous coverage for the currency desk , and supporting Reserve Bank cash staff with resolving currency-related… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks serve to provide… more
- CACI International (Chantilly, VA)
- …software products and/or infrastructure components. Communicates promptly on progress. Engages other service desk resources or appropriate service resources ... Business Systems Analyst Lead Job Category: Information Technology Time Type:...and patterns of problems. Provide statistics for the weekly Service Desk report on call trends. **More… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks serve to provide… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- Marriott (Washington, DC)
- …Completes projects or additional assignments as requested by the Support Manager. The Service Desk operates on a 24x7x365 basis and flexibility with schedule ... Management **JOB SUMMARY** As a member of the IT Service Delivery organization, the support analyst provides...inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined… more