- TekSynap (Washington, DC)
- …related to IT operations.Knowledge of and experience with help desk support and operation.Knowledge of networking and network-based software ... presentations, and briefings as they relate to the System Consultant Group.Provide proactive onsite support to one or more Senate offices as assigned.Act as liaison… more
- NANA Regional Corporation (Herndon, VA)
- …growth opportunities and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support ... **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will...Level: Active Top Secret + Location: Downtown DC; 100% onsite \#GDITpriority The likely salary range for this position… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS CURRENTLY ... Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in Arlington, VA +… more
- General Dynamics Information Technology (Quantico, VA)
- …None **Job Family:** Help Desk **Skills:** Help Desk Software,Help Desk Support,IT Service Desk **Certifications:** Security+, CE - CompTIA-Security+ ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently seeking a skilled and experienced Wireless Cellphone Support Desk Manager to lead and oversee our wireless phone and iPad ... a deep understanding of the work to be done, ensuring high-quality service delivery, and maintaining efficient operations. This position will be located in… more
- Indigo IT, LLC (Washington, DC)
- … Desk staff providing technical expertise and effective customer service to ensure that AV presentation, multi-media presentation and media-playback equipment ... supervision, timesheet approval and reporting requirements. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: + Lead the Continuous Service Improvement (CSI) activities to… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- … Desk management staff located off site to ensure seamless handoffs between the Service Desk agents and the onsite staff. Additionally, this person is ... a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves...+ Establish a meeting rhythm with the customer End-User Service lead on a weekly basis at… more
- Shuvel Digital (Alexandria, VA)
- …affected clients of release timing and impact and provide communications to the service desk + Implement release in compliance with Change Management ... 4800 Mark Center Drive, Alexandria, VA 22311. Work Schedule: 100% Onsite Clearance: TS/SCI Primary Responsibilities Provide continuous development and continuous… more
- General Dynamics Information Technology (Washington, DC)
- …for worldwide sites, as required to support the Doral Headquarters Enterprise Service Desk .** **Create and/or update standard operating procedures to execute ... of related experience **US Citizenship Required:** Yes **Job Description:** **Field Service Technician** **Top Secret Security Clearance is required** OCONUS Travel… more
- Deltek Systems (Herndon, VA)
- …steps, and resolution. + Promote processes that support the ITIL methodology, within the service desk team. + Enhance Service Desk operations ... the development and implementation strategies, processes and procedures related to the IT Service Desk . + Manage and support the maintenance of audio-visual… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... this position is for you!As the Business Transformation (BT) Lead /Business Process Reengineering (BPR)/Continuous Process Improvement (CPI) Six Sigma...region (NCR) and be available to commit to work onsite at the Pentagon two (2) days per week;… more
- H&R Block (La Plata, MD)
- …and District General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and ... **:** + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and...Team Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- Leidos (Washington, DC)
- …range of IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, remote trial IT support, ... selected for this position will help to oversee the service Desk and Deskside support technician teams...for end user services of the customer and will lead projects, collaborate with other domains and teams, and… more
- Guidehouse (Arlington, VA)
- …by email, Microsoft Teams, or telephone, promptly and courteously, with a customer service focus + Perform a wide variety of general clerical work, including ... - Escalate more complex matters to IT through Help Desk and other set processes + Receive/distribute/prepare all incoming/outgoing...conference rooms, and huddle rooms + Work with Manager/Office Lead to report and track repairs for the office… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Program. The Contractor shall provide support to the US Service Deputies who are assigned to the JPO to...wide degree of creativity and latitude is expected. May lead and guide the work of others. In this… more
- Marriott (Washington, DC)
- …the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as ... up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR PROGRAM ANALYST ... + Interfacing with and onboarding all new program personnel, providing onsite administrative support for I-9 verification, badging, Project Work Authorization (PWA)… more
- Epsilon, Inc (Manassas, VA)
- …and 401(k) with immediate contribution. **Where you'll work:** You will be working onsite in Manassas, VA. **An average day:** As Network Systems Architect | Epsilon ... Solutions Architect, you will lead and oversee the life cycle for planning, building,...flow diagrams, SOPs for each classified network and major service . + Monitor systems to ensure they meet both… more
