- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior ... technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service ...Functional Lead in prioritizing tasks for the Service Center Technicians that are working on task resolution.… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Citizenship Required:** Yes **Job Description:** **General Dynamics IT** is seeking an **Enterprise Service Desk Lead ** to support large-scale migration and ... is located at **Ft. Belvoir, VA.** As the **Enterprise Service Desk Lead ** , you...+ Experience providing executive-level technical briefings and presentations to senior Government personnel. + **Security+ (IAT II)** + One… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Specialist - Tier 3** to join ... to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for providing...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- General Dynamics Information Technology (Falls Church, VA)
- …**Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE - ... latest technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work...+ Experience briefing Federal and DoD executive leadership. + Senior level experience supporting DoD missions. + SLA/OLA management.… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 2** to join our team in ... are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned...the on-call engineer must occur within 1 hour. + Lead the team and provide SME level contribution to… more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... Help Desk Analyst Job Category: Information Technology Time Type:...(eg, Tier III) support as appropriate and partner with senior functional resources and developers to resolve problems. +… more
- Federal Reserve Bank (Washington, DC)
- …Responds to deletion approval requests sent to OSEC by the Board Applications Service Desk (BASD). Reference Requests: Responds to complex and time sensitive ... management requirements. System/Records Decommissioning, Migration, and Destruction: Performs and may lead efforts with senior Records Program staff to review… more
- Red River (Chantilly, VA)
- …at the lowest levels. + **SOP relevance** : review, approve, and monitor service desk operating processes procedures to drive improvements for more effective ... to join The Managed Services (MS) team as the Senior Director Service Delivery. The ideal candidate...key performance indicators that drive performance and improvement. The Senior Director will lead a team comprised… more
- Axxum Technologies (Mclean, VA)
- …service desk ticketing system, telephone, and email communications + Support the service desk shift lead in operational activities Interact with the ... Senior Incident Response Analyst Responsibilities : + Provide...government Program Manager for the service desk regarding operational issues + Ensure… more
- G2 Ops, Inc. (Arlington, VA)
- …searching for Senior Software Engineers with core development skills who lead with positivity and collaboration. Maybe you are craving some hands-on AI ... your work is secure. You will have a shiny desk at our G2 Ops office and the ability...look forward to learning more about you! Role 2: Senior Software Engineer Internal Job Code: Sft-SrSftEng-002 Location: Our… more
- ManTech (Washington, DC)
- … Lead and provide Tier 1, 2, and 3 HW/SW troubleshooting support for Service Desk issues. + Conduct advanced hardware and software analysis including product ... Requirements** Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior Network Systems Administrator** to join our team in **Washington,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Program Office customers. Serco-NA has an opening for a senior analyst and manager with submarine expertise to support...maintain effective relationships with SUPSHIPS and NAVSEA 08. + Lead program review sessions with customer to discuss cost,… more
- Marriott (Bethesda, MD)
- …& support of Application Testing Strategy. You will assume technical ownership of Service Provider deliverables and lead their technical resources to ensure ... processes. ** Service Provider, COTS and Custom Application Management** + Lead prioritization meetings with stakeholders and drive resolution of changes through… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... contingent upon your ability to maintain/transfer your DoD Secret clearance.** Our Senior Program Manager, Program Integrator position is located in Crystal City,… more
- Deloitte (Mclean, VA)
- …and conditions + Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + ... Quality and Risk Management group is seeking a Risk Senior Manager with extensive experience in supporting deal and...on 11/29/2024. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal… more
- Corcentric (Mclean, VA)
- As a Senior Product Manager at Corcentric, you will join a driven, collaborative team within an ambitious, entrepreneurial global organization. You will be ... product strategy, roadmap, planning and release readiness for these solutions. The Senior Product Manager will work closely with other product managers, business… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management. **Responsibilities:** + Serve as a ... Senior Business Analyst Job Category: Information Technology Time...support our DoD customer to implement an enterprise IT Service delivery model that provides consistent, secure, high-quality, and… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a ** Senior ** **S** **QL Database Administrator** with GDIT. A career in enterprise ... part in improving how agencies operate. Our work depends on a ** Senior ** **S** **QL Database Administrator** joining our IT Technology Development division within… more
- Chenega Corporation (Fort Belvoir, VA)
- … Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - ... Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to ...be resolved, escalate the ticket to the appropriate Task Lead . Coordinate with other Desktop Support teams for support… more
- Leidos (Reston, VA)
- …network hosts, data, voice, and key mission systems. **Primary Responsibilities** + Using Service Desk tickets and NSOC monitoring tools including ServiceNow IT ... **Description** Leidos currently has an opening for a **Top** **Secret cleared Senior Network and Security Operations Center (NSOC) Systems Engineer** to support the… more