- V2X (Reston, VA)
- …Thinking & Problem Solving: + Critical thinking and problem-solving abilities. + Business/ Service Desk Acumen: + Demonstrated ability to provide administrative ... system to log all actions related to incident and service request resolution. + Escalates tickets to Corporate IT...devices. + As a key member of the Global Service Delivery Team, supports other IT work centers and… more
- TEKsystems (Fort Belvoir, VA)
- …DoD clearance is required, US Citizenship is required GDIT is in search of service desk specialists to perform within password resets, answering phone calls, ... at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required o Documents incident...and TS/SCI clearance required for this opportunity. Skills: Help desk , Service desk , Windows, desktop… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in ... performing the following tasks: + Tier I and Tier II Help Desk support during normal business...Incident, Problem, and Request Management process leveraging the ITIL service framework and best-business practices. + Utilization of ServiceNow… more
- Fresenius Medical Center (Washington, DC)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + At least two… more
- Fresenius Medical Center (Lanham Seabrook, MD)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation in all applicable preceptor… more
- Fresenius Medical Center (Washington, DC)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + Previouspatientcareexperienceinahospitalsettingorarelatedfacility… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge...manuals for Tier I support. + Works with Tier I/ II /III and other groups to resolve technical problems. +… more
- General Dynamics Information Technology (Bethesda, MD)
- …patience + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite, professional, responsive ... **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with...Tier 1 + Efficiently escalates detailed incidents to Tier II or higher as required + Analyzes customer needs… more
- CACI International (Chantilly, VA)
- …Percentage of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the ... Service Center Front Line Technician (Business)...of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... Desk Support + Provides Tier I and Tier II help desk support; respond to requests...technical questions from users and escalating them to other service providers as necessary. + Ensures compliance with appropriate… more
- General Dynamics Information Technology (Washington, DC)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Field Service Technician ** **Top Secret Security Clearance is required** OCONUS ... impactful, and mission-critical. Join our team as a** **Field Service Technician ** **and make an impact on...sites, as required to support the Doral Headquarters Enterprise Service Desk .** **Create and/or update standard operating… more
- Leidos (Indian Head, MD)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... in yourself. Leidos is seeking a Senior-level Desktop Support Technician to support a government site in Indian Head,...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS ... **Job Description:** Transform technology into opportunity as a **ACAS Technician ** , with GDIT. A career in enterprise IT...assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program… more
- SAIC (Washington, DC)
- **Description** We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to ... and challenging career with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that… more
- CACI International (Washington, DC)
- …Clearance + Bachelor's degree with 4 years of relevant experience + Experience in a Help Desk / Service Desk environment + Current DoD 8570 IAT Level II ... be responsible for ensuring an outstanding level of customer service by providing direct Tier II Customer...JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP… more
- Randstad US (Alexandria, VA)
- …job details job summary: Our Alexandria, VA client is seeking an IT support technician with A/V background for a 100% onsite role. This role requires excellent ... customer service skills coupled with a troubleshooting mentality and level II experience. This role may require travel between facilities daily. This is a… more
- Leidos (Quantico, VA)
- …Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network ... related field - 8-10 Years of Experience - Information Assurance Technician (IAT) Level II - Must possess professional-level certifications in one or more… more