• Service Desk Technician

    Red River (Chantilly, VA)
    … who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...+ Responsibilities aligned with managing area of your team tier alignment + Provide after hours on call support… more
    Red River (12/06/24)
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  • Help Desk Technician

    General Dynamics Information Technology (Washington, DC)
    service level agreements. + Providing program support as a Tier 1/2 Service Desk Technician . + Delivering excellent customer service and quick ... point of contact for IT problem resolutions for the service desk . **HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT:** + Collaborating with the Department… more
    General Dynamics Information Technology (12/12/24)
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  • Help Desk Technician

    General Dynamics Information Technology (Washington, DC)
    …ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We...of customer service level agreements. HOW A SERVICE DESK / HELP DESK more
    General Dynamics Information Technology (12/05/24)
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  • Help Desk Tier I - TS/SCI…

    General Dynamics Information Technology (Bethesda, MD)
    …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A ... At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is...**Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite,… more
    General Dynamics Information Technology (11/19/24)
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  • Help Desk Technician I

    Epsilon, Inc (Quantico, VA)
    **Help Desk Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing....and audio visual/video teleconferencing. **An average day:** As Help Desk Technician I, you will create and… more
    Epsilon, Inc (12/13/24)
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  • Tier 2 IT Support Technician

    Amentum (Washington, DC)
    …contract staff + Maintains current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed Here at Amentum, we are ... forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call...school + At least 4 years of experience providing desk side and/or service desk more
    Amentum (11/05/24)
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  • Help Desk Technician I

    Gama-1 Technologies (Silver Spring, MD)
    …without notice. Basic Qualifications + 2 years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS, including ... functions. + Responds to tickets and questions escalated from Tier I Call Center. + Answer user inquiries regarding...manage and track incidents) + Basic knowledge of ITIL, Service Desk metrics/SLAs, and mobile device support… more
    Gama-1 Technologies (12/01/24)
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  • Tier II Asset Technician

    KeenLogic (Alexandria, VA)
    KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed...customers when they call or walk into the customer service center, remotely, or at the customer's location. The… more
    KeenLogic (12/18/24)
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  • Service Desk / Help Desk

    General Dynamics Information Technology (Washington, DC)
    …**ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair… more
    General Dynamics Information Technology (12/03/24)
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  • Service Desk Specialist (Shift M-F…

    General Dynamics Information Technology (Arlington, VA)
    …our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing… more
    General Dynamics Information Technology (12/22/24)
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  • Jr. Service Desk Analyst

    Koniag Government Services (Chantilly, VA)
    …LLC, is looking for an excellent communicator with management consulting skills to provide Tier 1 Service Desk functions for Finance and Facilities based ... Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance...determine if the issue can be resolved by the Tier 1 Technician : record results. + If… more
    Koniag Government Services (10/26/24)
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  • IT Operations Specialist ( Tier 2) Shift…

    General Dynamics Information Technology (Falls Church, VA)
    …Help Desk **Skills:** Communication,Help Desk Administration,Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ ... IT Service Management (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:**...DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing… more
    General Dynamics Information Technology (12/21/24)
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  • Technician (Field Service

    NANA Regional Corporation (Arlington, VA)
    Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and...technical questions from users and escalating them to other service providers as necessary. + Ensures compliance with appropriate… more
    NANA Regional Corporation (10/14/24)
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  • Desktop Technician

    Chenega Corporation (Alexandria, VA)
    …** Technician ** delivers services, staff, and expertise to operate and maintain service desk functions that provides a ticketing system, operational support, ... **Req ID:** 34097 **Summary** **Desktop Support Technician ** **Ft Belvoir, VA** Are you ready to... III technicians. **Responsibilities** + Maintain and update the service desk ticketing system where each request… more
    Chenega Corporation (12/05/24)
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  • Call Center IT Support Technician

    Amentum (Washington, DC)
    …site: www.amentumcareers.com **Minimum Requirements:** + At least 3 years of experience providing desk side and/or service desk IT support, specializing in ... are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call...certification, and at least 2 years of experience providing desk side and/or service desk more
    Amentum (11/16/24)
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  • PC Deployment Technician

    NuAxis Innovations (Washington, DC)
    …tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications and/or ... issues that arise during an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the Desktop Engineering Team to resolve… more
    NuAxis Innovations (11/21/24)
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  • Junior Special Ops IT Support Technician

    ManTech (Washington, DC)
    …: + Provide Tier 1, 2, and 3 HW/SW troubleshooting support for Service Desk issues. + Conduct hardware and software analysis including product research, ... is seeking a motivated, career and customer-oriented **Junior Special Ops IT Support Technician ** to join our team in **Washington, DC.** In this role, you will… more
    ManTech (11/20/24)
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  • Executive / VIP Desktop Support Technician

    SAIC (Washington, DC)
    …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 desk side support experience. Diploma may be substituted with 4 ... is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support to...in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware… more
    SAIC (11/28/24)
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