- BigBear.ai (Tysons Corner, VA)
- …also being exposed to new technologies, systems, and processes. What you will do Provide Tier 1 helpdesk support for end-users Work in collaboration with ... Overview BigBear.ai is seeking a talented IT Technician who can support the company's need...limited direction. What you need to have At least 1 -3 years of relevant, professional experience Working knowledge with… more
- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The position also provides ... technical support installing and configuring IT hardware (such as PCs, laptops, printers, and mobile...Candidates must show experience that demonstrates the ability to: ( 1 ) understand the theories, principles, practices and usage of… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- ProSphere Tek (Landover, MD)
- …and repairs on a mass scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, ... preferred. + 1 -2 years of practical work experience providing general IT support / Help Desk Tiers 1 and 2 + 1 -2 years of supporting PC's + Ability… more
- Koniag Government Services (Alexandria, VA)
- …support shall include issue detection and resolution prioritized by issue severity. + The Agency Tier 1 Help Desk is the primary point for issue management and ... all inquiries. + Transfer issues to the DoD OIG IT help desk when appropriate. For issues that are...for meeting the needs of the objective: + Task 1 : Monitoring performance of DAI with respect to issue… more