• Tier 2 Support

    Georgetown Univerisity (Washington, DC)
    …At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... customer service and support within the Information Systems Technology department at the...Information Systems Technology department at the Law Center. The Technician is responsible for installing, maintaining, and upgrading computers… more
    Georgetown Univerisity (08/13/24)
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  • Tier 2 Deskside Support

    CACI International (Fort Belvoir, VA)
    Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... Required: Up to 10% Type of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to… more
    CACI International (07/12/24)
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  • Tier 2 IT Support

    Amentum (Washington, DC)
    …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members… more
    Amentum (09/14/24)
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  • Tier II Network Technician

    Leidos (Chantilly, VA)
    …the Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the client ... The Digital Modernization Sector at Leidos is seeking a ** Tier II Network Technician ** to support...of CISCO/Juniper RMA process). + Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).… more
    Leidos (09/18/24)
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  • Tier II Technician

    William C Brown Inc (Chantilly, VA)
    …modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and ... Tier II Technician EOE Statement We are...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident… more
    William C Brown Inc (08/28/24)
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  • Deskside Technician - Tier 2

    IntelliDyne (Falls Church, VA)
    DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
    IntelliDyne (09/05/24)
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  • VIP Support Specialist Tier 2

    CACI International (Washington, DC)
    VIP Support Specialist Tier 2 ...Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification + ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
    CACI International (08/23/24)
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  • Tier III Help Desk Analyst

    KeenLogic (Washington, DC)
    …years' experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting ... captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and...for solving user problems requiring an advanced level of technician support + Serve as the technical… more
    KeenLogic (09/05/24)
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  • Senior Associate, Data & Technology, IT Service…

    Ankura (Washington, DC)
    …Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of all Ankura end users. The Service Desk ... Technician will provide technical support and leadership to Tier 1 team...required on a limited basis. Responsibilities: + Provide remote Tier 2 support and utilize… more
    Ankura (09/06/24)
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  • Help Desk Technician I

    Red River (Chantilly, VA)
    …for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining ... We are looking for a Tier 1 Technician to join our...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
    Red River (08/15/24)
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  • Deskside Support Technician

    SAIC (Washington, DC)
    …We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin an exciting and ... with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users...or ITIL certifications desired + Must possess at least 2 years of relevant work experience and a Bachelor's… more
    SAIC (09/13/24)
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  • Technician (Field Service Representative)

    NANA Regional Corporation (Arlington, VA)
    …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... to new or first-time users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk … more
    NANA Regional Corporation (07/16/24)
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  • OSC Technician , Network

    CoreSite (Reston, VA)
    …the maintenance to ensure the MOP is adhered to and uptime is maximized. + Provide Tier 2 troubleshooting input during an event related to the power and cooling ... As a member of CoreSite's Operations Support Center (OSC) team, and reporting to the...working with Internet Exchange Points + Experience dealing with Tier 1 & 2 carriers, ISPs, etc.… more
    CoreSite (08/08/24)
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  • Facilities and Data Center Technician IV…

    CoreSite (Reston, VA)
    …quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs ... The VA1 Facilities and Data Center Technician IV must possess an expert level of...shift which requires the ability to regularly work from 2 :00 pm to 10:30 pm EST Tuesday to Saturday.… more
    CoreSite (08/24/24)
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  • Field Technician II 1

    Lumen (Herndon, VA)
    …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...**The Role** We have an immediate opening for **Field Technician II** **.** The Field Technician II… more
    Lumen (08/26/24)
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  • Service Desk Technician

    Koniag Government Services (Arlington, VA)
    …or other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This ... Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS** and our… more
    Koniag Government Services (08/01/24)
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  • Senior IT Service Technician /Security…

    GovCIO (Camp Springs, MD)
    …equipment. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support , including but not limited to hardware ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Camp… more
    GovCIO (08/23/24)
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  • Activation Technician II

    Lumen (Washington, DC)
    …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...world and shape the future. **The Role** The Activation Technician II will be responsible for the testing of… more
    Lumen (09/06/24)
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  • Multimedia Audio Visual Technician

    Compass Group, North America (Mclean, VA)
    …systems have the latest firmware and software installed updating as necessary. + Assists Tier 2 with hardware swaps as needed (CHD/projectors). + Manages ITSM ... Eurest + We are hiring immediately for a MULTIMEDIA AUDIO VISUAL TECHNICIAN position. + Location: Capital One, 1680 Capital One Drive, McLean, VA 22102. Note: online… more
    Compass Group, North America (07/16/24)
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  • Sr. Network Technician

    Leidos (Springfield, VA)
    …and boundary technologies across multiple vendors. The job duties of the Sr. Network Technician are as follows: + Support the installation and maintenance of ... Draft and implement standard network change requests. + Provide support to Tier III network engineers for...of CISCO/Juniper RMA process). + Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).… more
    Leidos (07/20/24)
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