- Evolent (Annapolis, MD)
- … center platforms, and a commitment to optimizing the customer experience through innovative technology solutions. Collaboration with cross-functional teams ... more
- HomeSafe Alliance (Annapolis, MD)
- …High School diploma or GED + 3 year of workforce management scheduling and/or analytical experience in a contact center environment, internal experience ... more
- CACI International (Washington, DC)
- …is required * Typically requires bachelor's degree or equivalent * 8+ years of related experience (leading shift Call/ Contact Center with 5+ staff is a plus) ... more
- CACI International (Washington, DC)
- Contact Center Operator (SCA) - Evening/Weekend...or higher , BA/BS + One year of applicable experience + Excellent Customer Service in both ... more
- CACI International (Washington, DC)
- Contact Center Operator (SCA) - Day Shift Job...degree or higher , BA/BS * One year of applicable experience * Excellent Customer Service in both written ... more
- Vontier (Elkridge, MD)
- …or equivalent. + ** Experience ** : 1+ years of experience in a Contact Center or Customer Care environment. 1+ years of experience in service, ... more
- IQVIA (Baltimore, MD)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... more
- Sylvan Learning (Baltimore, MD)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience , sales, and local marketing strategies of the Center to ... more
- Transdev (New Carrollton, MD)
- …+ Bachelor's Degree preferred + 3+ years of supervisory experience + Customer service and Call center experience preferred + Motivated self-starter ... more
- Aston Carter (Baltimore, MD)
- …+ Handle various business projects as assigned by leadership. + Escalate unresolved customer issues to the Contact Team Leader or Manager when appropriate. ... more
- PNC (Hunt Valley, MD)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... more
- Iron Mountain (Annapolis, MD)
- …leading across matrixed teams applying various methodologies and strategies + Experience managing data center operational projects is essential. Additionally, ... more
- SAIC (Washington, DC)
- **Description** **IT Operations Center Analyst/Junior Watch Officer** , provides leadership and management for the IT Service Organization Operations Center ... more
- Amazon (Washington, DC)
- …the capacity to thrive and succeed in an entrepreneurial and fast-paced environment. Experience in managing data center infrastructure deployments is a plus. ... more
- Georgetown Univerisity (Washington, DC)
- …Requirements and Qualifications + A High School Diploma and 5-7 years of prior experience in administrative support and/or customer service roles + Experience ... more
- Amazon (Severn, MD)
- … experience with CCNA and/or Network+ certifications is a plus. - Previous experience working in a Data Center environment (racking & stacking gear, cable ... more
- Nordstrom (Lanham, MD)
- …of influencing, collaborating and is committed to driving results and providing an exceptional customer experience . A day in the life + Demonstrate ownership of ... more
- Georgetown Univerisity (Washington, DC)
- …Tier 2 Support Technician works in a team environment to provide quality customer service and support within the Information Systems Technology department at the Law ... more
- Georgetown Univerisity (Washington, DC)
- …in the world. Requirements As a top academic health and science center in the United States, Georgetown University Medical Center (https://gumc.georgetown.edu/) ... more
- SAIC (Washington, DC)
- …and Education Requirements** Must have a minimum of 5 years of related experience providing support to an enterprise operation center , monitoring and managing ... more