- Astound (Lanham, MD)
- …the Astound's Lanham, MD office. A Day in the Life of the Manager , Broadband Network Technician: Managing operations activities of all Broadband Network Technicians ... Analyze customer and operations needs Identifies new process improvements and...license and satisfactory driving record per the Fleet Policy Experience : 5+ years outside plant experience within… more
- Astound (Washington, DC)
- …or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or ... Business Development Manager I, II, or III Territory Location(s): Washington...as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful… more
- CoachUSA (Parkville, MD)
- …Coach USA), a motorcoach transportation company, is looking for a full-time Operations Manager with 1-3 years of experience in transportation. The incumbent will ... Assistant Operations Manager Full-Time Location: Parkville, MD Compensation: $55,000-$65,000 Schedule:...assists in the growth of the business through excellent customer relations and service and ensuring business continuation by… more
- Summit Ambulatory Surgical Center - Silver Spring (10508) (Silver Spring, MD)
- ASC Silver Spring is seeking a FT Nurse Clinic Manager Job Summary Check you match the skill requirements for this role, as well as associated experience , then ... Demonstrates the primary goal of providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and… more
- Signature Aviation (Glen Burnie, MD)
- …follow directions/directives from supervisor/management. Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other ... JOB DESCRIPTION As an Airside Experience Specialist , you are the face of...if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or… more
- Call Your Mother Deli (Washington, DC)
- …eagerness to learn who are as excited about good food & GOOD VIBES. WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC The Customer ... Tech and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees...reports to the VP of Marketing and oversees part-time customer experience coordinators. Company Core Values &… more
- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Columbia, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-COLUMBIA, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Chevy Chase Acura (Bethesda, MD)
- …people, control inventory performance, and maintain strong profitability while delivering a premium customer experience . The Senior Sales Manager will work ... Senior Sales Manager - New & Pre-Owned Operations Chevy Chase...professionalism, and continuous improvement * Support desking, negotiations, and customer escalations as needed Qualifications * Minimum 4+ years… more
- Coinbase (Annapolis, MD)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Annapolis, MD)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Consolidated Electrical Distributors (Upper Marlboro, MD)
- …primary administrative support between the Project Managers, vendors, and customers. Reports to: Customer Experience Manager Minimum Qualifications: + 1 year ... of customer service experience + Ability to interpret basic construction documents +...Be able to write and speak in English + Experience in data entry - both numerical & alphabetical… more
- Amazon (Glen Burnie, MD)
- …. Preferred Qualifications - 8+ years of customer -facing grocery industry experience . - Current Assistant Manager within Amazon Fresh Stores business line. ... Description We are looking for an experienced Store Manager who can bring Amazon's customer ...to learn new things, and a commitment to the customer and employee experience . Key job responsibilities… more
- PNC (Washington, DC)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Capital One (Annapolis, MD)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Manager , Customer Care (Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeGS.18 ... hours as required. Position LocationLaurel Position Summary Information General Summary TheSr. Manager , Customer Caredirects and manages customer -oriented… more
- Hilton (Annapolis, MD)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- Georgetown Univerisity (Washington, DC)
- …shared dedication to making a difference in the world. Requirements Job Overview The Manager of Customer Service is responsible for all the critical functions ... + Supporting other Revenue and Receivables managers and functions Work Interactions The Manager of Customer Service reports to the Associate Director for … more
- Encore (Lanham Seabrook, MD)
- …with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos ... Position Overview The Sales & Customer Engagement Manager is responsible for...customer 's needs and goals to create an event experience that best aligns Encore resources and solutions, while… more
