- Johns Hopkins University (Baltimore, MD)
- We are seeking a Custodial Quality Assurance and Training Specialist who will manage the Quality Assurance (QA) and Training Programs for Custodial ... will report to the Custodial Operations Manager. Specific Duties & Responsibilities Quality Assurance and Compliance Management Conduct regular QA inspections… more
- Johns Hopkins University (Columbia, MD)
- … service coordinators, and to independently resolve any scheduling issues, customer service complaints, third party insurance issues and interdepartmental ... others and promotes a team environment while exhibiting professionalism and exemplary customer service skills. Specific Duties & Responsibilities Provides direct… more
- Johns Hopkins University (Baltimore, MD)
- …Coding Specialist II is responsible for understanding all aspects of coding, quality assurance , and compliance with Federal payer documentation guidelines. Works ... management and coordinates with the Clinical Practice Association, Office of Billing Quality Assurance to include review of documentation. Specific Duties &… more
- Element Materials Technology (Hunt Valley, MD)
- …network of scientists, engineers, and technologists support customers to achieve assurance over product quality , sustainable outcomes, and market access. ... and analyze market and industry intelligence, metrics, and trends to determine customer needs Identify opportunities early in the sales cycle to ensure maximum… more
- Johns Hopkins University (Baltimore, MD)
- … samples and experiments. This position must be able to provide exceptional customer service and maintain meticulous work standards. Specific Duties & ... and perform other clerical duties. Assist with performing monthly audits for quality assurance monitoring. Ensure compliance with environmental health and safety… more
- Johns Hopkins University (Baltimore, MD)
- …to ensure that all services are provided as directed Participate in the quality assurance program, as implemented by the Manager of Custodial Operations ... being provided custodial services, maintaining a high level of service quality , and supervising the staff engaged...application of the progressive discipline system, and responding to customer needs are several of the types of decisions… more
- Johns Hopkins University (Baltimore, MD)
- …to ensure that all services are provided as directed. Participate in the quality assurance program, as implemented by the Manager of Custodial Operations. ... being provided custodial services, maintaining a high level of service quality , and supervising the staff engaged...application of the progressive discipline system and responding to customer needs are several of the types of decisions… more
- Johns Hopkins University (Baltimore, MD)
- …a motivated team player who is organized and focused on providing an excellent customer service experience for clients. Attention to detail, customer ... on the replacement of equipment and upgrades, where applicable. Performs testing and quality assurance on presentation computer systems, A/V systems, and virtual… more
- Atlantic Union Bank (Rockville, MD)
- …organizational documents, orders OFAC and Identity Verification searches, and completes associated quality assurance to ensure compliance with state and federal ... commercial loan and deposit experience required Knowledge & Skills Exceptional customer service and problem-solving proficiency Superior time management… more
- Foxhole Technology (Washington, DC)
- …of a critical Government program. Job Description Provide program-level leadership, direction, quality assurance , and oversight for Task Order (TO) execution. ... include defining and prioritizing epics, user stories, and acceptance criteria based on customer and business needs, data, and feedback Minimum of four years of… more
- Terumo Medical Corporation (Baltimore, MD)
- … customer complaints (ie adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (ie branding ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Koniag Government Services (Washington, DC)
- **Koniag Government Services company** is seeking a Quality Assurance Specialist L2 to support our government customer in Washington, DC. Must be able to ... oversight + Program leadership capabilities **Requirements:** + Strong quality assurance focus + Excellence in customer relations + Advanced communication… more
- Koniag Government Services (Silver Spring, MD)
- **Koniag IT Systems, LLC, a** Koniag Government Services company, is seeking a Quality Assurance Specialist Records Management to support **KITS** and our ... government customer in Silver Spring, MD. **This position requires the...Koniag IT Systems is seeking an experienced Records Management Quality Assurance Specialist to ensure the … more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- V2X (Washington, DC)
- … service experience for all agency employees. Project Managers III / IV ( Quality Assurance ) shall be experienced in construction and project management to ... to provide Facilities and Technical support to our government customer in the DC Metro area, with potential for...could be required, under the supervision of US Government quality assurance team leads. Performance of this… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to support its contract with the Integrated Referral Management and Appointing Center ... strong attention to detail. + Have demonstrated ability to provide superior customer service , problem solving, collaboration and organizational skills. + Have… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... is seeking a skilled military veteran or IC Agency counterpart to support customer operations. This critical role serves a national intelligence agency in a complex,… more
- Leidos (Columbia, MD)
- …with quality management systems (QMS), continual improvement process, quality assurance , including compliance with internal and external specifications ... **Description** ** Quality Engineering & Control Business Area Manager** **for**...Engineering & Control (QEC) Manager to join our Mission Assurance organization in support of our Cyber and Analytics… more
- CVS Health (Jessup, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
