- CosmoProf (Washington, DC)
- …accountable and delivers a shopping environment that meets or exceeds customer expectations, ensures effective execution of Company merchandising and operational ... Join us." Primary Duties 40% Brand: Provides leadership to deliver an exceptional customer experience which maximizes sales / KPI's and drives consistent customer… more
- Koniag Government Services (Washington, DC)
- …, a Koniag Government Services company, is seeking an experienced, motivated, career and customer -oriented Program Support Manager with a Secret clearance to ... support Kadiak and our government customer in Washington, DC. _This position is for a...three weeks paid time off, and more. The Program Support Manager (PSM) is responsible for excellent… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to oversee a portfolio of… more
- Huckberry (Washington, DC)
- …providing excellent product knowledge and personalized customer recommendations + Support the General Manager in implementing and maintaining retail ... is seeking an experienced and strategic Retail Store Operations Manager to lead our retail team and drive the...This pivotal role offers the opportunity to shape the customer experience, own critical store operations, and contribute to… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works… more
- Dodge Construction Network (Annapolis, MD)
- Customer Engagement Manager Location: Remote, United States, United States **Description** TheCustomerEngagementManageris a key member of our Go to Market ... and maintain strong relationships with existing clients to understandtheirneeds, provide support and ensure customer satisfaction + Execute successfulcustomer… more
- Amazon (Jessup, MD)
- …product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected ... mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...cloud service provider and expect a high level of support from AWS to maintain their footprint on AWS.… more
- Dodge Construction Network (Annapolis, MD)
- Customer Success Manager Location: Remote, United States, United States **Description** **_Position Summary_** TheCustomer Success Manageris a key member of our ... time-to-value + Build and maintainstrong relationships withfirst-yearcustomersto understandtheirneeds, provide support and ensure customer satisfaction + Driveongoingcustomer… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... to join us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer … more
- GE Vernova (Washington, DC)
- …building the energy technologies of the future. What Impact you'll make: As the Site Customer Portfolio Manager located in the DC area, with a dynamic ... to achieve outcomes required. **Job Description** **What you'll do** + As the Customer Portfolio Manager , you will serve as a liaison between internal/external… more
- Eaton Corporation (Beltsville, MD)
- …of the customer relationship and daily interactions. Implement, lead, or support customer action calls, customer visits, complaint resolution, etc. ... Eaton's IS AER FED division is currently seeking a Customer Service Account Manager to join our team. This is a hybrid office/remote position located at our… more
- DealerOn, Inc. (Rockville, MD)
- …Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. The CSM's overall ... to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. This is a remote, mid-level… more
- Michaels (Anne Arundel County, MD)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Michaels (Washington, DC)
- …Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence ... Store - DC-LEESBURG, VA Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a customer and ... At Verint, we believe customer engagement is the core of every global...outcomes, business challenges, key KPIs, and providing recommendations. + Support creating and delivering a success roadmap that aligns… more
- Acosta Group (College Park, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to… more
- Nutanix (Washington, DC)
- …This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security clearance that ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Acosta Group (Baltimore, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to… more
- MongoDB (Washington, DC)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....policy, we value our employees' wellbeing and want to support them along every step of their professional and… more
- Gap Inc. (Ellicott City, MD)
- …can be their most authentic selves. Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and the team and help bring our ... profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible… more
