- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist ** to be part of a dynamic team to ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept... Specialist shall provide full-service, Tier I help desk support including: +… more
- Kaizen Approach, Inc (Linthicum, MD)
- …a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital technical ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual… more
- P 11 Security, Inc. (Washington, DC)
- … II Washington, DC (http://maps.google.com/maps?q=N/A+Washington+DC+USA+20340) Description The Help Desk Specialist II provides support to end ... problems. Responds to telephone calls, email and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely resolution.… more
- Global Resource Solutions (Washington, DC)
- … Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of issues. ... problems. Responds to telephone calls, emails and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech ...GDIT, people are our differentiator. As a Customer Service Support Specialist you will help … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …today is safe and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1/Level 1 support ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support ,Standard Operating Procedure… more
- General Dynamics Information Technology (Washington, DC)
- …agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist II you will provide support to end users on a variety of issues; ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Specialist II are...to telephone calls, email and personnel requests for technical support while documenting, tracking, and monitoring the problem to… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a TS/SCI Cleared Help Desk Specialist to work at Joint Base Anacostia-Bolling. This individual will be ... . Skills and Requirements TS/SCI Sec Bachelors 2 Years of experience in Help Desk Support - Software installation and software upgrades - Phone … more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... desk operations + Providing phone, email, chat, and Service- Desk support for end users that are...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist , Senior- Tier 1** to join our team in Glen ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...knowledge base articles. + Providing phone, email, chat, and Service- Desk support for end users that are… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1** to join our team in Glen ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...of tickets assigned. + Providing phone, email, chat, and Service- Desk support for end users that are… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to join our ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 3** to join our team in ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... weeks paid time off, and more. **Job Overview:** Provides technical assistance and support for internal customers, both in person and remote, using agency standard… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 4 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... **Description** Responsible for providing desk side support to end users...and senior level techs as needed, provide expertise to help solve difficult problems + Refresh of XRs to… more
- Koniag Government Services (Washington, DC)
- …as: + Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and ... seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS**...calls, creating master tickets, and transferring tickets between the help desk tiers of support .… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk Support ,Information Technology (IT),Remote Support ,Troubleshooting ... agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is… more
- Insight Global (Washington, DC)
- Job Description An elite global law firm is looking for an AV Support Specialist to join their team. The Audio-Visual Support Specialist is a member of ... Support team in the Technology function. The senior specialist reports to the Supervisor of Technology Support...meeting support requests, as needed. -Provide on-call support when required. - Help perform system quality… more