- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software...software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service… more
- AITHERAS, LLC (Washington, DC)
- Position: Help Desk Supervisor/ Senior Trainer Location: 950 Pennsylvania Avenue NW Washington, DC 20530 Type: Full-time, Temp to Perm after 6 months Company: ... AITHERAS LLC , working at the Office of the Pardon Attorney, Department of Justice Start Date: Upon completion of Security Clearance, through May 31, 2024, with potential for extension Schedule: 40 hours/week, Monday-Friday, 7:00 AM - 6:00 PM window… more
- ManTech (Glen Burnie, MD)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist, Senior - Tier 1** to join...equivalent; in lieu of a degree 6 years of help desk experience + A minimum of… more
- ManTech (Washington, DC)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Service Desk Support Specialist - Tier 2** to join… more
- SAIC (Washington, DC)
- …+ Lead junior, mid, and senior level techs as needed, provide expertise to help solve difficult problems + Refresh of XRs to 14 iPhones + New on-boarding people ... **Description** Responsible for providing desk side support to end users for complex...response and resolution. Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a… more
- TekSynap (Washington, DC)
- …incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and ... support ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all … more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction, MD** ID **12661** Location **Annapolis Junction, MD** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **Abilities**… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 34174 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your career ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... to who tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** + Proficient with ServiceNow… more
- ManTech (Glen Burnie, MD)
- …of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Ensures problem ownership ... equivalent; in lieu of a degree 6 years of help desk experience + A minimum of...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two ... Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that… more
- GovCIO (Washington, DC)
- …incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract… more
- Making Cents International (Washington, DC)
- …and shelter & settlements (S&S). Working as part of the study team, the Senior Technical Advisor, WASH will conduct desk research, advise on data collection ... Making Cents International is recruiting a Senior Technical Advisor, Water, Sanitation & Hygiene to...conducted under the USAID IDAMS activity. The study will help USAID's Bureau of Humanitarian Assistance (BHA) better understand… more
- Koniag Government Services (Washington, DC)
- …Services + Database Services + Network and LAN Services + Shared Service and Help Desk Services + Disaster Recovery/ Business Continuity (DR/BC) Services + ... Services company, is seeking an experienced highly qualified professional Senior Information Security Analyst to support **KDS** , and...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- EAB (Washington, DC)
- …For more information, visit our Careers page. The Role in Brief: Senior Director, Account Management (Research) Our staff represents EAB's commercial division at ... contacts to map commercial strategy to partner's needs, while balancing EAB interests. Senior Directors in Research Account Management: + Are the senior contact… more
- Deloitte (Baltimore, MD)
- Deal Strategy, Contracting, and Risk Support Senior Manager, Government & Public Services (GPS) The Government & Public Services (GPS), State, Local, and Higher ... team is seeking a Deal Strategy, Contracting, and Risk Senior Manager with extensive experience in supporting deal and...on Jan 31st, 2025. Responsibilities/What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal… more
- Arena Technical Resources, LLC (Washington, DC)
- …incontinuously improving the Firm's technologysolutions. -Serves as an extension of the Firm's IT Help Desk ,leading L1 / L2 support at a local level for ... acumen with arelentless customer focus, communicationskills, and a desire to help prevent/resolveissues enables the Senior IT ServicesTechnician to deliver… more
- Rubrik (Annapolis, MD)
- …existing customers and potential new customers driving faster closures and to help streamline the deal cycle. This role will require understanding complex problems ... an escalation point on deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our business expands, there is an… more
- Eliassen Group (Annapolis, MD)
- …cloud-based systems. The Senior Database Administrator handles technical escalations from help desk staff and supports our employees and contractors with ... ** Senior DBA (Postgres / SQL Server / AWS)** **Anywhere**...will get their hands dirty and jump in and help the team- of currently 3 other Database developers /… more