- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Service Desk Support Specialist - Tier 2** to join our ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist , Senior - Tier 1** to ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join ... tasks and services to operate a 24 x 7 Service Desk Operation. You will be the...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 1** to join ... of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 3** to join ... If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager...in a timely manner. + Lead junior, mid, and senior level techs, provide expertise to help solve difficult… more
- Wolters Kluwer (Baltimore, MD)
- …to technical RFPs preferred. + Experience with proposals for contract management or service desk software is a major plus. + Excellent writing, organizational, ... ** Senior Contract Administration Specialist - Hybrid R0045467** **Job Description** **We are looking for a** ** Senior Contract Administration Specialist… more
- Amentum (Pikesville, MD)
- Amentum is currently seeking a ** Senior ** **Program Analyst, Acquisition Specialist ** to join our team in support of our customer, **Project Manager Intelligence ... Edge Node Pilots, Interoperability, and Integration (Hydra API, AIC/JTIC), Service Architecture and Implementation, S&T alignment and requirements, Mission Partner… more
- NCR VOYIX (Annapolis, MD)
- …2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... brands around the world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is… more
- General Dynamics Information Technology (Washington, DC)
- …the Children would be valuable, as would experience as an IT Service Desk technician. **PREFERRED CERTIFICATIONS:** ICS 100,200,300,700 and 800 AH-Communications ... Department and support high-end Government officials + Train and coordinate with Foreign Service Nationals around the world + Deploy, at a moment's notice, anywhere… more
- Insight Global (Washington, DC)
- … is a member of the Technology Support team in the Technology function. The senior specialist reports to the Supervisor of Technology Support. This role is to ... global law firm is looking for an AV Support Specialist to join their team. The Audio-Visual Support ...-Monitor the call queue from our internal ticketing system ( Service Desk ) and record, track and close… more
- Office of Inspector General (Washington, DC)
- …ongoing project developments, including costs, concerns, or pending requirements needed. Oversees Service Desk platform and responds to all requests, determining ... needed. This NOT a remote position. Responsibilities As a Facility Operations Specialist , you will perform administrative and operational support functions to assist… more
- Department of State - Agency Wide (Washington, DC)
- …Innovation; Bureau of Administration (A/PRI/TI/USS). Responsibilities Oversees day-to-day help desk operations regarding staffing; customer service metrics; ... meet the following requirements: Experience building coalitions with non- technical senior level officials and executive level stakeholders. Demonstrated history of… more
- Defense Information Systems Agency (Washington, DC)
- Summary This position is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. This position is for DISA White ... (WHCA) at Joint Base Anacostia-Bolling, District of Columbia. This is an Excepted Service position and does not confer eligibility to be converted to the Competitive… more
- Anywhere Real Estate (Baltimore, MD)
- …up and have access to all CBR agent tools + Provide initial overview of DESK with focus on account activation, enrollment, and various tool profile setup + Assist ... tier agents as requested. **Qualifications:** + 2 or more years customer service experience preferred; Prior Real Estate office experience strongly preferred. +… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... at PMS 525 Program Office. Interacts with Training Site Lead and senior level stakeholders from the requisite Foreign Militaries and other government agencies… more
- Deloitte (Washington, DC)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... ServiceNow Senior Consultant Are you interested in working in...as: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) (Security Incident Response/Vulnerability Response), CISSP, CISM, or… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** **A** **dministrative Support Specialist ** Seize your opportunity to make a personal impact as an ... **A** **DMINISTRATIVE SUPPORT SPECIALIST ** **.** Join a high optempo, mission critical team...mission critical team in support of a DoD joint service organization at the highest levels of the federal… more