- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service ... satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational leadership for… more
- The Children's Inn at NIH (Bethesda, MD)
- The Weekend and Relief Manager (WRM) is primarily responsible for managing the weekend and on-call activities at The Children's Inn at NIH and off-campus ... community apartments. Weekend & Relief Managers work closely with other members...(RSM) Task Manual. Guest Relations: * Provide exceptional customer service and compassionate support to families * Become familiar… more
- General Dynamics Information Technology (Fort Meade, MD)
- …**As a Tier III Administrator, you will work closely with your team and Lead to provide vital technical support for the integration of Global Video Services (GVS) ... solutions.** **Resolve issues within specific SLAs or escalate to the appropriate service level queue for resolution.** **Review incidents and incident database to… more
- Johns Hopkins University (Baltimore, MD)
- …and visitors of the SNF Agora Building. This role serves as a lead resource on complex matters related to daily building operations, providing prompt responses ... including routinely working early or evening hours, and occasionally working weekend hours as necessary. **Specific Duties & Responsibilities** _Building Operations… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …after-hours or weekend support for maintenance, outage resolution, or other service support requested by the Government. This position is full-time and fully ... Identify and remediate security issues with TFIN information security team.? + Lead customer migration to future SharePoint platforms; Build and create delivery… more