- General Dynamics Information Technology (Washington, DC)
- …Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful contributions to ... a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is… more
- TekSynap (Silver Spring, MD)
- …or ability to obtain) **PREFERRED QUALIFICATIONS** + ITIL 4 Managing Professional (preferred) + HDI Service Desk Manager or HDI Support Center Manager ... **Overview** We are seeking a highly motivated and experienced Service Desk Manager to join...be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: Less… more
- Marriott (Washington, DC)
- …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- TekSynap (Washington, DC)
- …secure, and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the resolution of IT ... Response** + Lead the response to critical IT incidents, ensuring that normal service is restored as quickly as possible and minimizing impact to users and… more
- National Gallery of Art (Washington, DC)
- Summary The Help Desk Manager is responsible for leading the operations and maintenance activities to provide support for users of the Oracle Financials system. ... This role involves managing day-to-day operations of the help desk , troubleshooting system issues, and ensuring timely resolution of financial application-related… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...data and recommendations to the Leidos PM NMCI NGEN program office, NCTAMS LANT Customer Relation Management (CRM) team,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Manager . This position will be located in Washington DC and will be an onsite position. ... USD $142,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5620/ service - desk - manager -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-5620_… more
- Guidehouse (Silver Hill, MD)
- …of Supervisory role + 24x7 on call experience + Extensive experience running a Service Desk or Operation Center. + Experience with Incident Management (Remedy, ... will be responsible for monitoring and responding to incidents, escalations, and customer service request. + The position will assist in coordination of all customer… more
- Marriott (Annapolis Junction, MD)
- **Additional Information** Bonus Eligible - Food & Beverage Front Desk PM Shift **Job Number** 25030683 **Job Category** Rooms & Guest Services Operations ... GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...that Affect the Guest Experience** * Provides excellent customer service by being readily available/approachable for all guests. *… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support ... program . Qualified candidates are urged to apply to learn more...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...Medical, dental, and vision insurance. 401K plan. Employee Assistance Program . + Perks: Referral Bonus Program , Meal… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...Medical, dental, and vision insurance. 401K plan. Employee Assistance Program . + Perks: Referral Bonus Program , Meal… more
- HEI Hotels and Resorts (Annapolis, MD)
- …health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more. The Westin Annapolis is a fantastic place ... all qualified military candidates to apply. Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction,… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...Medical, dental, and vision insurance. 401K plan. Employee Assistance Program . + Perks: Referral Bonus Program , Meal… more
- TekSynap (Fort Meade, MD)
- …with JIRA and Remedy ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get in, be given a project, ... determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM inColumbia,MD.… more
- TekSynap (Washington, DC)
- …with established standards and procedures. + Conduct regular audits of help desk interactions and service tickets to assess quality andidentifyareas for ... levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of help desk staff… more
- TekSynap (Washington, DC)
- …(weekly/monthly) **We are going after 2 Functional Categories and need a Program Manager for both:** FC4 - Infrastructure, Network, Telecommunication, Tier ... administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user...clearable to TOP SECRET) **Overview** We are seeking a Program Manager to join and lead our… more
- TekSynap (Washington, DC)
- …and task order activities, deliverables, presentations, and briefings. + Maintain program service levels and specifications. **REQUIRED QUALIFICATIONS** + ... systems, ensuring efficient, secure, and up-to-date IT infrastructure. TheDeputy Program Managerwillassistthe Program Manager in overseeing… more
- TekSynap (Washington, DC)
- …the Contractor team and all task order staffing as required. + Maintain program service levels and specifications. **REQUIRED QUALIFICATIONS** + Master's degree ... IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and...certification or equivalent certification **Overview** We are seeking a Program Manager to join our team supporting… more
- Chenega Corporation (Washington, DC)
- …LLC,** a **Chenega Professional Services** ' company, is looking for a ** Program Manager ** to support the Information Technology Operations and Maintenance ... Support Office of a federal agency. The ** Program Manager ** will be responsible for overseeing...team leads and their teams (System Engineering, Network Engineering, Service Desk ) + Adherence to the FAR.… more