- Compass Group, North America (Bethesda, MD)
- …This individual will plan, direct, and coordinate the activities of designated project to ensure that the goals or objectives of the project are accomplished within ... Eurest **Salary:** $95,000 - $105,000 As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies… more
- Capital One (Mclean, VA)
- Senior Manager , Process Management ( Customer Identity, Step-Up Authentication) **Senior Manager - Process Management (** **_Customer Identity, ... of program health, milestones, and risk posture. + Champion continuous improvement in platform product enhancements, process efficiency, automation and… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on ...and feedback on service quality and suggested areas of improvement + Work with the Section Managers and the… more
- Hilton (Washington, DC)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...process management tools + Be a primary relationship manager for Hilton corporate teams \(internal and external\) on… more
- Capital One (Mclean, VA)
- Principal Process Manager (Global Payment Network) At Capital One, we're building a leading information-based technology company. We think big and do big things. ... built to power our own successful digital transformation. As a Principal Associate Process Manager supporting Capital One Reliability Engineering, you will help… more
- Capital One (Mclean, VA)
- Principal Associate, Project Manager : eData Customer Support for Product Operations As a Project Manager at Capital One, you will help initiate strategy and ... and innovation across all corners of the company. Our Customer Support team in Enterprise data is reimagining the...for this role will have demonstrated they can improve business- process and/or knowledge management projects in the past, resulting… more
- Georgetown Univerisity (Washington, DC)
- …shared dedication to making a difference in the world. Requirements Job Overview The Manager of Customer Service is responsible for all the critical functions ... + Supporting other Revenue and Receivables managers and functions Work Interactions The Manager of Customer Service reports to the Associate Director for … more
- Capital One (Washington, DC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal...SOC 2, ISO 27001), and compliance documentation. + Continuous Improvement : Identify trends in customer security inquiries to… more
- Capital One (Mclean, VA)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to… more
- Capital One (Washington, DC)
- …talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Process Manager Associate will play a ... Principal Process Manager - ATM & Cash...mitigation activities + Lead and own oversight of smaller process improvement work and collaborating with teammates… more
- Capital One (Mclean, VA)
- …role. **General Responsibilities:** + Lead, design, implement and monitor process improvement initiatives with a primary focus on customer insights, sales ... ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We...- and a great place to work. As a Manager , Process Manager in Business… more
- Oracle (Washington, DC)
- **Job Description** The Business Process Optimization Program Manager is responsible for developing and maintaining Supply Chain Operations business process , ... creative problem solving while applying the company policies. **Responsibilities** **Business Process Optimization Program Manager will:** + Engage and… more
- Brivo (Bethesda, MD)
- Summary As a Customer Success Manager , you will play a pivotal role in our Customer Success organization, driving customer satisfaction and sales growth. ... roll-outs and guide new customers through a seamless onboarding process using the multifamily customer playbook +...Proactive and innovative mindset with a passion for continuous improvement + Working knowledge of Salesforce, Jira, Asana, or… more
- Amazon (Arlington, VA)
- …ROI * Sales team satisfaction scores * Program execution quality and timeliness * Process improvement and best practice contributions About the team About AWS ... Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers… more
- The Hertz Corporation (Washington, DC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- Coinbase (Washington, DC)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Philips (Washington, DC)
- …project performance and risks, providing insights and solutions that drive continuous improvement and strengthen customer satisfaction. + You'll support presales ... **565700 Project Manager - Installations/Construction - Imaging Systems - Field...Field based (Western Washington)** Lead the successful delivery of customer installation projects across Western Washington region, ensuring a… more
- Autodesk (Washington, DC)
- **Job Requisition ID #** 25WD93127 **Position Overview** As the Sr. Manager , Business of the Process Excellence team, you will play a pivotal role in shaping and ... automation to elevate our operational performance and deliver exceptional customer experiences. You will report to the Head of...metrics, KPIs, and frameworks to evaluate the impact of process design and improvement initiatives at the… more
- Amazon (Arlington, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...challenges? We are seeking a highly skilled Senior Product Manager - Technical to propose and own the development… more
- IT Concepts (Vienna, VA)
- …and achieve extraordinary milestones. Kentro is seeking a highly skilled Talent Acquisition Process & Transition Manager to drive the strategy, execution, and ... onboarding sequencing. + Ensure accurate and timely reporting to PMO, leadership, and customer stakeholders when required. TA Program & Process Management +… more