- ITC Federal, Inc (Washington, DC)
- …across a multi-site environment. You will also serve as a key escalation point ( Tier 3 ) and provide both hands-on technical expertise and user support. ... Responsibilities Manage and maintain VTC infrastructure, systems, and configurations Provide Tier 3 support, troubleshooting, and problem resolution for… more
- LMI Consulting, LLC (Tysons Corner, VA)
- …and workflows. Qualifications Required Qualifications 3 + years of experience in a help desk Tier 2 or Tier 3 capacity or related technical support ... Tier 2 Help Desk Technician -... Tier 2 Help Desk Technician - Clearance Required Job...prototypes ahead of need, LMI brings commercial-grade platforms and mission -ready AI to federal agencies at commercial speed. Leveraging… more
- AeroVironment (Arlington, VA)
- …documentation reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation and ... 800-171, and CMMC + Support implementation of CMMC Level 3 efforts + Support Cyber team's efforts towards vulnerability...for everyone. We hire the curious, the relentless, the mission -obsessed. The best of the best.** We don't just… more
- Expedition Technology (Herndon, VA)
- …immersing yourself in the fascinating world of digital signal deep learning alongside top- tier engineers. Join our mission to tackle the unsolved challenges in ... from up to a 12% company contribution, including a 3 % safe harbor, 6% match, and up to ...weeks of paid leave for the primary caregiver and 2 weeks of paid leave for the secondary caregiver… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …discipline Program Description: The program provides comprehensive Tier 1, Tier 2 , and Tier 3 IT Infrastructure Support services to sustain and ... business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced...3 + years of progressive IT support experience, including Tier 1 and Tier 2 … more
- Leidos (Springfield, VA)
- …job duties of the Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the ... Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer data communications...of CISCO/Juniper RMA process). + Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).… more
- General Dynamics Information Technology (Springfield, VA)
- …**US Citizenship Required:** Yes **Job Description:** Candidate will provide Expert CSOC Tier 3 services, which is 24x7x365 coordination, execution, and ... eradication, and recovery measures for events and incidents. CSOC Tier 3 services includes malware and implant...Conduct Quality Control reviews of a percentage closed CSOC Tier 2 tickets each week to ensure… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... 3 ) days per week - 80 hours per 2 -week period. _This position is for a Future New...and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support… more
- General Dynamics Information Technology (Quantico, VA)
- …Transform technology into opportunity as a **Help Desk Analyst Tier 2 ** at GDIT. Shape what's next for mission -critical government projects while ... WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 2 ** , the work you'll do...you'll do at GDIT will be impactful to the mission of the IT Technology Development division within the… more
- Nightwing (Falls Church, VA)
- …markets. Nightwing is seeking to hire a Cyber Threat Management Specialist. The Tier 2 Analysts perform deep-dive incident analysis by correlating data from ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges.… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * * **The Opportunity:** The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its...area networks (LANs) and unified communication (UC) services. Our mission on this program will be the design, transition,… more
- CACI International (Springfield, VA)
- …-focused individuals to provide various levels of CSOC services ( Tier 1, Tier 2 , and Tier 3 ). These positions can be based out of either Springfield, ... Analyst certification within 120 days of start date. CSOC Tier 2 Services include malware and implant...Analyst certification within 120 days of start date. CSOC Tier 3 Services include incident handling/incident response,… more
- Leidos (Washington, DC)
- …to drive positive operational outcomes and customer service delivery. The role will review existing Tier 2 solutions to end point device issues and work with the ... has a full scope of endpoint device management including Tier 3 end user support that includes...able to work remote hybrid on-site in DC office 2 to 3 days a week. +… more
- Oracle (Washington, DC)
- …services infrastructure (compute instances, IAM, networking, storage, databases, etc) for mission -critical tier -one services + Knowledge of Computer Networking ... just like our public cloud. Our customers and their mission are the center of what we do. We...2 . Short term disability and long term disability 3 . Life insurance and AD&D 4. Supplemental life insurance… more
- Oracle (Washington, DC)
- …services infrastructure + Experience working in an operational environment with mission -critical tier -one live site servicing + Systematic problem-solving ... services. Observability org of OCI is on a continued mission of delivering a world-class Integrated Observability and Management...2 . Short term disability and long term disability 3 . Life insurance and AD&D 4. Supplemental life insurance… more
- Oracle (Washington, DC)
- …infrastructure + Experience working in an operational environment with mission -critical tier -one livesite servicing + Systematic problem-solving approach, ... Medical, dental, and vision insurance, including expert medical opinion 2 . Short term disability and long term disability ...2 . Short term disability and long term disability 3 . Life insurance and AD&D 4. Supplemental life insurance… more
- Leidos (Reston, VA)
- …configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively). * The candidate should be a proactive ... workstations, etc) into the production environment, responsible for ensuring mission readiness. 2 ) Manages change controls for...Prior experience in a Network Operations Center environment or Tier 2 / 3 Helpdesk. * Cisco,… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- The program provides comprehensive Tier 1, Tier 2 , and Tier 3 IT Infrastructure Support services to sustain and enhance its IT environment. These ... direction, and oversight for the planning, implementation, and ongoing operations of Tier 1- 3 systems. This position ensures that all technical aspects… more
- Leidos (Bethesda, MD)
- …+ Implement major system upgrades as designed and approved + Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of Group Policy ... for our customers, our people, and our community. Our Mission , Vision, and Values guide the way we do...of servers located in offsite data centers. + Provide Tier 3 operations support and be able… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …is available Program Description: The program provides comprehensive Tier 1, Tier 2 , and Tier 3 IT Infrastructure Support services to sustain and ... direction, and oversight for the planning, implementation, and ongoing operations of Tier 1- 3 systems. This position ensures that all technical aspects… more
