- General Dynamics Information Technology (Mclean, VA)
- …**Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks ... to resolve critical IT -related issues + Demonstrated experience troubleshooting Tier 2 technical issues + Demonstrated experience deploying and testing… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support )...Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to...support for implementation, maintenance, and incident troubleshooting of IT systems Manage hardware in all stages including unpacking… more
- General Dynamics Information Technology (Springfield, VA)
- …printers, and Desktop VTCs. + Provide ** Tier 1 and Tier 2 support ** , resolving IT incidents efficiently and escalating complex issues as needed. + ... As a **Director Support Technician** , you will provide dedicated, high-level IT support to the **NGA Front Office and National GEOINT Operations Center… more
- TekSynap (Silver Spring, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Provide IT support for over 22,000 worldwide customers by diagnosing and resolving hardware and ... resolved by Tier 1 are escalated to Tier 2 and Tier 3....they may have. **REQUIRED QUALIFICATIONS** + 3 years of IT support work experience OR experience with… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA ... $98,427.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT ...a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for… more
- GovCIO (Washington, DC)
- …hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Eligible for DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: * Daily ... other peripheral issues as they arise. * Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- KeenLogic (Washington, DC)
- …years' experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting ... will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- Insight Global (Washington, DC)
- …employer is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will be joining a team ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors Degree with 2 + years of experience OR 4 years of experience (minimum… more
- Chenega Corporation (Arlington, VA)
- …services in Cybersecurity, Systems Engineering and Integration, IT Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help ... on unclassified and classified office information systems + Provides support for implementation, troubleshooting, and maintenance of IT...business activity of the organization's end user(s). + Provides tier 1 support to end users for… more
- General Dynamics Information Technology (Quantico, VA)
- …Secret clearance; Must be able to obtain a Top Secret clearance. + **Required Experience:** 2 + years of IT support experience in a Help Desk environment ... Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support , IT End User Support , IT...Tier I** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- CACI International (Springfield, VA)
- …stand-down. + Conduct Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, ... The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- TekSynap (Rockville, MD)
- …The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support , diagnosis, and coordination ... as a liaison for carriers and other information technology ( IT ) technicians. **RESPONSIBILITIES** + Receive and resolve Level 1...TEAMS, MS Exchange Management Console, Internet Explorer. + Provide Tier I support to resolve problems on… more
- Distributed Solutions Inc. (Reston, VA)
- …with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3 IT support . + Collaborate with DSI dev ops and develop tickets. + ... Lead is responsible for providing professional and efficient helpdesk support . A strong customer service mindset is the key...Enforces IT standards and educate employees about compliance issues. +… more
- SAIC (Washington, DC)
- …experience, or 4+ years additional experience in lieu of degree + 10+ years in IT support required + US CITIZENSHIP REQUIRED + A+ Certification or higher ... We are currently seeking a motivated, career and customer service oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career with… more
- TekSynap (Silver Spring, MD)
- …join our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for ... As a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk support including hardware and software diagnostics… more
- SAIC (Washington, DC)
- **Description** Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user ... minimum of 7 years of experience providing desk side support , acting as IT Support ...+ Provides Tier 2 and Tier 3 deskside end user support including… more
- Parsons Corporation (Alexandria, VA)
- …in a classified and unclassified Windows\Linux desktop and server environment. Provide Tier 1-III/other support per requests from DoD government customer. ... experience in Active Directory or Windows Enterprise Administration including support delivery, consulting, architecting, IT operations, or...patching, hardening, etc.) + 10+ years of experience providing Tier 1 - Tier 3 support… more