- Capital One Careers (Dallas, TX)
- …financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find ... with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: *… more
- TIAA (Dallas, TX)
- **Senior Customer Advocate - Brokerage** The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver ... phone-based, world-class customer service. This job contributes to the organization's initiatives...contributes to the organization's initiatives by acting as an advocate for participants' long-term financial success. This individual's expertise… more
- Subaru of America (Coppell, TX)
- …the customer and to look at situations from multiple perspectives. As a Customer Advocate , you will make connections with our customers to foster brand ... for call center professionals who are passionate about the customer experience and can deliver on our customer commitment. We empower and encourage you to be an… more
- ManpowerGroup (Dallas, TX)
- Our client, a leader in healthcare innovation, is seeking a Customer Care Advocate to join their team. As a Customer Care Advocate , you will be part of ... environment, which will align successfully with the organization. **Job Title:** Customer Care Advocate **Location:** Remote **Pay Range:** $15.00 **What's… more
- Brink's (Coppell, TX)
- …cohesive, intuitive, and customer -first product experience. * Serve as a customer advocate , influencing decision-making and strategic initiatives to align ... * Align performance scorecard reporting and KPI/Performance Metrics with Customer Experience objectives and design. * Advocate ...with Customer Experience objectives and design. * Advocate for and support the design and implementation of… more
- Subaru of America (Coppell, TX)
- …Ability to manage transitions effectively from task to task and adapt to varying customer or Advocate needs. Internal Work Environment + Fast paced office ... vehicles that inspire and delight our customers. Summary Manages a team of Customer Advocates and drives performance to the established goals and metrics. Provides… more
- ServiceNow, Inc. (Addison, TX)
- …**Key Responsibilities:** + ** Customer Success Focus** : Serve as a customer advocate , onboarding customers understanding their business needs and helping ... be a Valued team member in the newly created ** Customer Excellence Group** , working from the Regional Success...the Regional Success Centre in Addison, TX to drive customer success and platform adoption across AMS. You'll work… more
- Nutanix (Dallas, TX)
- …and best practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and service ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Wolters Kluwer (Coppell, TX)
- …customer calls, phone observations and sales strategy planning + Act as a customer advocate /peer to ensure all potential service objectives are addressed and ... management positions throughout the business and act as an advocate for the team and customer +...as an advocate for the team and customer + Provide business forecasts and business/strategy updates to… more
- Advanced Energy (Dallas, TX)
- …updates and product training to customers, sales, and distribution + As a trusted customer advocate , FAE's must have the confidence and persuasive skills to earn ... solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries… more
- Trellix (Plano, TX)
- …manage escalations and negotiations alongside your direct reports + Work cross-functionally to advocate for customer needs and ensure proper company alignment in ... **_Job Title:_** Director, Customer Success **About** **Trellix:** **Trellix, the trusted CISO.... **_Role Overview:_** Reporting to the Area Vice President, Customer Success Management you will be responsible for managing… more
- IBM (Dallas, TX)
- …expertise** Basic Skills: * Client-focused attitude and ability to be a customer advocate * Strong analytical and problem-solving skills; detail-oriented and ... Apptio has a very strong culture; it is open, transparent, and very customer focused. Leaders in the organization consistently showcase the following key attributes… more
- Honeywell (Dallas, TX)
- … issues to the appropriate resource within Honeywell and act as a customer advocate within Honeywell. Key Responsibilities + Interface directly with the ... of these contracts while maintaining the highest levels of customer satisfaction. In this dynamic role, you will interface... customer focal points to ensure they are well informed… more
- Marriott (Dallas, TX)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates… more
- Wolters Kluwer (Coppell, TX)
- … issues and ensure high levels of customer satisfaction + Acts as a customer advocate /peer to ensure all potential service objectives are addressed and met + ... exceptional value to our clients through cutting-edge technology and unparalleled customer service. As the **Manager, Inside Sales for Tax Professional, Small… more
- IBM (Dallas, TX)
- …best practices and sharing knowledge throughout the organization * Act as customer advocate providing feedback on Product enhancements and requirements Note: ... Cloud Solutions. Your efforts will directly impact the value realized by the customer and the ultimate success of their implementation. You enjoy working with… more
- Amazon (Dallas, TX)
- …architectures. A core part of your role is acting as a trusted customer advocate , helping organizations understand best practices for cloud-based solutions. You ... partner with leading Telecommunications and Media companies. In this highly technical customer -facing role, you will engage directly with our customers to understand… more
- Palo Alto Networks (Plano, TX)
- …non-technical and technical professionals. Under USG team, you will be a designated customer advocate who will assist in providing tailored support, weekly ... summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements and build positive customer experience by working… more
- Palo Alto Networks (Plano, TX)
- …and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly ... summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer … more
- Southland Industries (Carrollton, TX)
- …satisfaction and positive account status prior to contract expiration. + Act as the customer 's advocate when performance or billing issues arise. + Monitor sales ... with Brandt's overall business plan and market strategy. + Identify customer 's operational and environmental objectives, needs and requirements. Actively listen,… more
