- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Job Purpose and Summary:** The Call Center Analyst (Level 107) role has evolved beyond traditional call ... trends, identify systemic issues, and drive operational improvements. The analyst leverages advanced tools-including Excel (with formulas and pivot...+ Minimum 1 year of experience working in a call center environment + Minimum 1 year… more
- Boston University (Boston, MA)
- **OPERATIONS ANALYST I, IS&T IT Help Center ** **Job Description** **OPERATIONS ANALYST I, IS&T IT Help Center ** **Category** Charles River Campus --> ... and inclusive community. You will join as an Operations Analyst I where you will serve as a subject...fully onsite position. This position may entail being on call and working evening, weekend and/or holiday hours, as… more
- Boston University (Boston, MA)
- **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center ** **Job Description** **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center ** **Category** Charles River ... business processes using Information Technology solutions. You may be required on call and working evening, weekend and/or holiday hours, as needed. **Required… more
- Dana-Farber Cancer Institute (Boston, MA)
- …Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of ... the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations… more
- Deloitte (Boston, MA)
- …operate our business, and create value. Work you'll do As a Technology Support Analyst II, you'll play an integral role in our Tax Transformation Support team as ... in collaboration with the Application Development and Infrastructure teams. The Technology Support Analyst II will be part of a global team responsible for providing… more
- Beth Israel Lahey Health (Charlestown, MA)
- …a job, you're making a difference in people's lives.** The EHR Application Analyst IV performs a variety of duties related to the information technology ... of information systems for the organization. The EHR Application Analyst IV must be comfortable working with multiple teams...the needs of the department and/or customer. Provides on call / after hours support as required. (essential) +… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Seeking Epic Resolute Professional Billing certification and experience. The EHR Application Analyst II performs a variety of duties related to the information ... of information systems for the organization. The EHR Application Analyst II must be comfortable working with multiple teams...of the department and/or customer. (essential) 9. Provides on call / after hours support as required. (essential) 10.… more
- Advanced Energy (Wilmington, MA)
- …hear from you. **POSITION SUMMARY** We have an immediate opening for an **Application Support Analyst ** at our **new Wilmington, MA design center ** , a hub for ... Application Support Analyst II **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered,… more
- Noblis (Boston, MA)
- Responsibilities Noblis MSD is seeking to hire a Logistics Analyst to support the US Navy out of the Philadelphia, Navy Yard. Noblis MSD's mission is to support the ... Naval Sea Systems Command (NAVSEA) and Naval Surface Warfare Center (NSWCPD) in their missions to enable research, development,...to include Philadelphia PA or Norfolk VA._** The Logistics Analyst will be responsible for: + Providing Life Cycle… more
- Evolent (Boston, MA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... for the mission. Stay for the culture. **What You'll Be Doing:** **Lead Analyst , Performance Analytics - Oncology & Member Product Focus** **Overview:** Evolent is… more
- Beth Israel Lahey Health (Burlington, MA)
- …days and weekends. This position is on-site at Lahey Hospital and Medical Center . The Utilization Analyst works with physicians, the payers and inpatient ... of medical care provided. . **Job Description:** The Utilization Analyst works with physicians, the payers and inpatient case...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- Evolent (Boston, MA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...during business hours and outside of normal business hours (on- call support) + Contribute to writing T-SQL code and… more
- Noblis (Boston, MA)
- …to support the Naval Sea Systems Command (NAVSEA) and Naval Surface Warfare Center (NSWCPD) in their missions to enable research, development, test and evaluation, ... Noblis MSD is seeking to hire a Lead Logistics Analyst to support the Navy out of the Philadelphia...based on full time status. For part time or on- call staff, compensation is proportionately adjusted based on hours… more
- Bank of America (Boston, MA)
- …+ Functional knowledge of multiple products and/or channels (eg Credit, Debit, Digital, Call Center , etc.) + Experience managing relationships and projects with ... Fraud Analytics and Innovation Lead Analyst Charlotte, North Carolina;Plano, Texas; Richmond, Virginia; Sun City West, Arizona; Boston, Massachusetts; Chandler,… more
- Evolent (Boston, MA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... and operations management to match staff to demand and/or reallocate task/work/ call volumes. + Analyzes schedule performance, forecast accuracy, and underlying… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …Dispatcher positions are highly sought after. If you have experience in positions like Call Center Representative, Dispatch or Camera Monitoring this role is a ... **JOB SPECS:** **Title:** Security Dispatcher (Security Operations Center ) **Location:** Boston, MA (near South Station) **Schedule:** Wednesday-Saturday (10pm-8am)… more
- Eversource Energy (Westwood, MA)
- …Role and Scope of Position: Works in the Eversource Security Operations Center \(SOC\) which is responsible for managing and protecting computer assets, networks ... required\. + Must be available to travel between MA/CT/NH as necessary\. + On\- call and need to work off hours \#LI\-KS1 \#corpajd **Competencies:** Build trusting… more
- The Edinburg Center (Burlington, MA)
- …work as a team with Outreach Workers and sometimes a Board Certified Behavior Analyst (BCBA) to support youth whose families are involved with The Department of ... complex diagnoses. + Provide ongoing safety assessment, planning and on- call crisis support that includes on call ...providers and accessing respite care. + Adheres to Edinburg Center policies and procedures + Complies with all state… more