- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... as an Fallon brand and membership ambassador. As a representative of Fallon Health, you will be an advocate...professional work experience preferably in a customer facing inbound call - center setting. + The ability to multitask… more
- Beth Israel Lahey Health (Brookline, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Beth Israel Lahey Health (Cambridge, MA)
- …electronic information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …Administrative and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS, AND ... be 9:30 AM - 6 PM, Monday-Friday.** The Patient Representative (PR) is the "first impression" a patient has...staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate… more
- CVS Health (Cumberland, RI)
- …week in the Cumberland, RI office. + 1 to 2 years of experience working in a Call Center or Customer Service Environment where a high degree of accuracy and ... will do** + Work in a high volume, production oriented, time sensitive Call Center environment. + Assist customers on the phone to provide Prescription Records… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time ... Call Center Manager, the Medical Call Center Representative will provide...of their referrals and medication refill request whenever possible. Representative Duties: Provide excellent customer service +… more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual ... level of knowledge to ensure the development of a full- service , omni-channel contact center which may include account opening, loan applications, loan payments,… more
- Humana (Boston, MA)
- …for weekend work. **Preferred Qualifications** + Associate or bachelor's degree. + Previous inbound call center or related customer service experience. + 2 - ... where your expertise truly makes an impact! As a Grievances & Appeals Representative , you'll be a go-to problem solver, turning complex challenges into clear… more
- Cardinal Health (Boston, MA)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Beth Israel Lahey Health (Boston, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem 6:00 AM-2:30 PM and ... service requests from the customers of the Service Response Center to the staff of...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
- Beth Israel Lahey Health (Charlestown, MA)
- …(2 day on-site/3 days remote) with an office location in Charlestown, MA. The HR Service Representative 1 Associate, Tier 1 supports the HR functions in their ... worker experience by proactively seeking information, as well as promote self- service system capabilities, to resolve HR business requests quickly. 6. Leverage… more
- The Hertz Corporation (Boston, MA)
- … Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer … more
- CVS Health (Boston, MA)
- …to produce quality letters and spreadsheets in response to inquiries received. + As a call center inbound representative you will be responsible for taking ... candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members'… more
- Atrius Health (Boston, MA)
- …meaning behind*Caring. Connecting. Growing together.* *SUMMARY* *This position is looking for skilled call center candidates at our site in Post Office Square, ... site for on-site training as needed. This is a great opportunity to grow within the call center field to make a positive difference for our patients within a… more
- Tufts Medicine (Boston, MA)
- **Title:** Patient Service Representative I **Hours:** 16 hours per week; Saturday and Sunday from 3:00 PM to 11:30 PM. **Location:** Onsite at Tufts Medical ... Center **Requirements:** 1 week of full time training orientation...of area specific benchmarks related to productivity and customer service such as wait times, call monitoring… more
- Cardinal Health (Boston, MA)
- …populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High ... to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients… more
- Sharecare (Boston, MA)
- …everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, ... inputs data, and provides a high level of customer service , always extending courtesy and professionalism. The CSR handles...drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality… more
- Beth Israel Lahey Health (Boston, MA)
- …in a polite and courteous manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections. When needed, ... Job Summary: Assures a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of tray delivery and pick… more
- Cardinal Health (Boston, MA)
- …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for ... issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer...Line to resolve our customers' concerns, aiming at a first- call resolution. + Must meet performance and service… more
- Beth Israel Lahey Health (Charlestown, MA)
- …in people's lives.** Provides tier 2 HR triage and high touch customer service while ensuring compliance standards are met. Hybrid schedule, onsite in Charlestown ... worker experience by proactively seeking information, as well as promote self- service system capabilities, to resolve HR business requests quickly (essential) +… more