- Berkshire Bank (Worcester, MA)
- …and specific work location. Location: Worcester, MA - 386 Main St Purpose/Objective: The Onboarding Customer Support Manager oversees all aspects of ... Support agents within a single physical location/incubation center. The Onboarding Customer Support Manager will ensure new agents are able… more
- Wayfair (Boston, MA)
- …Wayfair's core values and culture. The Role Wayfair is looking for a driven, customer focused partner to lead our global Onboarding & Continuous Learning team. ... team and key partners across the business, you will uncover data-driven onboarding opportunities and build end-to-end solutions to address our critical growth needs… more
- Amazon (Boston, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... Description Employee Onboarding and Admin team is looking for an...Admin team is looking for an experienced Senior Product Manager (Technical) to lead and build solutions for Amazon's… more
- Amazon (Boston, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... enterprise solutions using cloud technologies. The team owns both front-end customer experiences and back-end services that enable Personal Information management,… more
- Amazon (Boston, MA)
- …for each product and application - Manage prioritization and trade-offs among customer experience, performance, and operational support load - Proactively ... workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (Boston, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... We are looking for a passionate, results-oriented, and creative technical program manager to define and deliver innovative solutions for the Joining Amazon Tech… more
- Wilson Language Training (Boston, MA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... More at https://trellix.com . **_Role Overview:_** The Principal Success Manager is a critical role to deliver Trellix's next...+ You will own the ultimate responsibility for the customer 's onboarding , adoption and advocacy across a… more
- Wolters Kluwer (Waltham, MA)
- …days a month in office at a specified Wolters Kluwer location._** The ** Customer Success Manager ** in Wolters Kluwer Health Clinical Surveillance and Compliance ... using our services. This includes guiding new customers through onboarding and adoption of the product to ensure a...they become issues. Partnering with sales, marketing, product, and support teams to align customer strategies and… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- IBM (Cambridge, MA)
- Introduction As a Customer Success Manager ( Manager ) in IBM you'll apply your strong foundation of technology expertise to hire and cultivate high performing ... of next-gen solutions from across IBM's wider portfolio. Excellent onboarding training will set you up for positive impact...IBM's people, products, and services. Your Role and Responsibilities Customer Success careers in IBM might be different to… more
- TD Bank (Boston, MA)
- …customers and colleagues. This leader has experience managing consumer and/or commercial customer onboarding through digital acquisition and/or customer ... and digital marketing experience to drive product innovation to deliver customer -centric frictionless experiences. The Senior Product Group Manager oversees,… more
- Amazon (Boston, MA)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager...or adjustment during the application and hiring process, including support for the interview or onboarding process,… more
- Amazon (Boston, MA)
- …workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ... Description The Global Customer , Industry, and Partner Marketing (GCIPM) organization is...organization is seeking a talented, self-directed Sr. Marketing Programs Manager to manage cross-team strategic marketing initiatives and global… more
- Amazon (Boston, MA)
- …500 enterprises. The TAM role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support issues, rather you ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...or adjustment during the application and hiring process, including support for the interview or onboarding process,… more
- Boston Public Schools (Boston, MA)
- …Food & Nutrition Services (FNS) departments to provide FNS with full functioning HR support . The HR Manager creates and oversees the implementation of all human ... supervision of the Director of Central Staffing, using appropriate technology, the HR Manager will support department staffing needs, including, but not limited… more
- IQVIA (Northborough, MA)
- …connectivity is not permitted. **Preferred Qualifications:** + Previous experience in Patient Support Services (Hub) + Previous Customer Service experience in ... **Position Summary:** AllCare Plus Pharmacy, an IQVIA company, is seeking a Care Manager ! Responsibilities will vary by program and its lifecycle. Care Manager 's… more
- IQVIA (Northborough, MA)
- …can help deliver medical breakthroughs in the real world. The Associate Program Manager is responsible for the daily operational effectiveness of a dedicated team ... within the copay support division. Additionally, this role ensures the proper completion...Work cross-functionally with QA and Trainers for optimal training, onboarding , and continuous development of staff. + Answer staff… more
- C-4 Analytics (Wakefield, MA)
- …Marketing Sales Ramp Manager : REMOTE The Automotive Digital Marketing Sales Ramp Manager will oversee and drive the onboarding and development of new Digital ... and to providing the highest levels of accountability and customer service. We are currently hiring for a Automotive...the life of an Automotive Digital Marketing Sales Ramp Manager : REMOTE + Onboarding and Developmen t… more
- Sunrun (Boston, MA)
- …and initiate sales training sessions to enhance product knowledge and sales techniques.** + ** Onboarding and Support ** **: Serve as the first point of contact ... diversity, inclusion and belonging. **Overview** **As a Sr. Affiliate Dealer Enablement Manager at Sunrun, you will be a driving force in strategizing, developing,… more