- NetApp (Waltham, MA)
- …for workloads in AWS, Azure, and Google Cloud. Our team is looking to hire a Senior Product Manager which in this role you will: Job Responsibilities * Use a ... and track key performance indicators (KPIs) to measure product success . * Gather and analyze customer feedback and usage data to identify areas for improvement… more
- SharkNinja (Needham, MA)
- …in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. The Director - Product Development ... is a senior -level category owner who will drive a cross-functional team...to a team of product developers from entry through manager level. You are responsible AND accountable for progressing,… more
- Sanofi (Cambridge, MA)
- …Main Responsibilities: Access Strategy & Market Access Excellence: Collaborate with the General Manager & senior leadership to set strategic direction for market ... Job Title: Senior Director, Access Strategy, Dupixent Rhinology-Gastroenterology and Allergy...reimbursement and patient access. Reporting directly to the General Manager , US RGA Franchise, this role will act as… more
- SharkNinja (Needham, MA)
- …providing exposure and visibility on a global scale acting in a general manager capacity. Program Managers lead via influence and are responsible for establishing ... experience and high rate of sales. A SharkNinja Program Manager thinks, acts and leads his/her programs like a...project or program they manage and owns the overall success of the program with a steady focus on… more
- NTT America, Inc. (Boston, MA)
- **Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual ... The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Proofpoint (Boston, MA)
- …and highly motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our ... **Your Day to Day** + Drive high levels of customer success through post sales customer...of related industry experience in professional services, sales engineering, senior support engineering, or other customer facing… more
- PagerDuty (Boston, MA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Hilton (Boston, MA)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project...of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to… more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- ThermoFisher Scientific (Waltham, MA)
- **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Senior Manager , Customer Support and Field Services** ... find cures for cancer. Join our team as a Senior Manager of Customer Service...* Demonstrated success in stakeholder management and senior leadership influence * Strong understanding of customer… more
- Google (Cambridge, MA)
- Senior Account Manager , Lead Generation, Large Customer Sales _corporate_fare_ YouTube _place_ Cambridge, MA, USA **Mid** Experience driving progress, ... a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, finding… more
- Wolters Kluwer (Waltham, MA)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Forrester (Cambridge, MA)
- …a member of Forrester's digital customer success organization, the Senior Digital Engagement Manager is responsible for the value delivered to ... build an extraordinary future. **About This Role:** We are looking for a customer success professional who can assist us in growing our existing account base in… more
- Cole-Parmer (Franklin, MA)
- …portfolio, as well as partnering with internal teams to ensure final product exceeds customer expectations. The Senior Product Manager will be responsible ... FLSA Status (Exempt/Non-Exempt): Exempt FLSA Status (Exempt/Non-Exempt Position Summary: The Senior Manager , Global Product Management for Molecular Diagnostics… more
- Autodesk (Boston, MA)
- …+ Build strong strategic partnerships with senior leaders across Sales, Marketing, Customer Success , Operations, Product, and IT + Stay current on market ... We are seeking a highly experienced GTM Revenue Strategy Senior Manager to drive the strategy and...You will collaborate closely with teams across Sales, Marketing, Customer Success , Product, Finance, and IT to… more
- Celestica (Boston, MA)
- …customer requirements to deliver high-quality materials proposals that position the organization for success . The Senior Manager will lead a team of ... Area** : Supply Chain Management (SCM) **Career Stream** : Supply Chain (SC) **Role** : Senior Manager , Must Win, Materials (SMG) **Job Title** : Senior … more
- KBR (Lincoln, MA)
- Title: Senior Business Development Manager - Hanscom AFB Belong. Connect. Grow. with KBR! KBR provides high-end engineering and advanced technology solutions to ... security and shape the future of space defense. The Senior Business Development Manager will serve as...reporting to Hanscom AFB. You will work to understand customer needs, identify business opportunities and develop solutions leveraging… more
- Lumen (Boston, MA)
- …us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager , you will serve as a performance ... CS leadership team by developing strategies for skill development aimed at enhancing customer success , reducing churn, and driving revenue growth. You will… more
