- Deloitte (Boston, MA)
- … operations . We partner with CIOs, tech executives, and service owners (HR, IT , Customer, Field Service, Project Portfolio Management ) and their teams to ... supports continuous upskilling, keeping you aligned with industry trends. ServiceNow has transformed IT into a strategic... upgrade deployments + Experience in the following: + IT Service Management + Incident Management… more
- CompuCom (Boston, MA)
- …with a strong focus on ** IT Service Management (ITSM)** and ** IT Operations Management (ITOM)** modules. This role will be instrumental in ... to join our team. We are seeking a Senior ServiceNow Architect to join our dynamic IT ...designing scalable and efficient solutions that drive IT operations , automation, and service delivery across… more
- EPAM Systems (Boston, MA)
- …of experience with ServiceNow and 10 years of combined experience in IT Management /Leadership + P&L ownership + Passionate Servant Leader and employee ... If you are an experienced ** ServiceNow Technology Expert** looking for a high-impact role...enterprise stakeholders + Vast technical acumen spanning data center operations , service design, service delivery and continuous improvement, enterprise… more
- Deloitte (Boston, MA)
- …in developing next-generation technology teams. Qualifications: Required: + 4+ years of relevant ServiceNow IT consulting or industry experience + 3+ years of ... ServiceNow Senior Consultant Our ServiceNow team...partner with CIOs, tech executives, and service owners (HR, IT , Customer, Field Service, Project Portfolio Management )… more
- CVS Health (Boston, MA)
- …all with heart, each and every day. **Position Summary** Join our team as an IT Managed Services Operations Manager, where you'll serve as the Managed Services ... fast-paced environment and enjoy working at the intersection of technology, operations , and vendor management -this role is for you. _Responsibilities:_… more
- Cardinal Health (Boston, MA)
- …anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Client Services provides ... **What IT Client Services contributes to Cardinal Health** Information...end user computing environments, preferred + Experience with service management and workflow automations ( ServiceNow preferred), preferred… more
- Cardinal Health (Boston, MA)
- …plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs ... job will be supporting mostly the WaveMark (TM) Supply Management & Workflow Solutions which is a SaaS solution...cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the… more
- GovCIO (Boston, MA)
- …relating to incident management , incident response and enterprise network management . Seeking a ServiceNow (SNOW) Developer/.Net Developer for full time ... security posture of the VA by providing the day-to-day management , operation and configuration of the enterprise network infrastructure,...work at the VA's Network Security and Operations Center (NSOC) as part of the SNOW Development… more
- Deloitte (Boston, MA)
- … operations . We partner with CIOs, tech executives, and service owners (HR, IT , Customer, Field Service, Project Portfolio Management ) and their teams to ... ServiceNow Manager Our ServiceNow team works...people ready to help transform enterprise services and tech operations . Your skills and excitement can drive meaningful change… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... to Tier 2. + Adhere to the defined incident management , problem management , change management ,..., outage communications, and service requests procedures and utilize ServiceNow . + Develop Knowledge Based Articles (KBA) and educate… more
- Cardinal Health (Boston, MA)
- …anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Infrastructure & System ... are seeking a highly skilled **Business Analyst** with expertise in ** ServiceNow Enterprise Architecture Workspace** and **Configuration Management Database… more
- Humana (Boston, MA)
- …enhancements to improve system reliability, efficiency and scalability. By bridging traditional IT Operations with emerging AI technologies, this role will ... Operations domain. This role will blend traditional Infrastructure management with next-generation AI-driven automation, predictive analytics, and intelligent… more
- Red River (Lexington, MA)
- …across Incident, Problem, Change, and Request Management + Utilize ServiceNow for ITSM operations , reporting, and analytics 2. **Client Relationship ... candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices,... (ITSM), ITIL best practices, and hands-on experience with ServiceNow .** **Key Responsibilities** 1. **Service Delivery Management **… more
- CVS Health (Boston, MA)
- …such as Splunk, Grafana, New Relic, or AppDynamics. + Familiarity with IT security, compliance, operations , and application development. + Experience ... experienced and strategic leader to oversee Change and Release Management for the Aetna Line of Business (LOB). This...and process optimization championing automation and governance across the IT organization. **_What we expect of you_** + Lead… more
- Oracle (Boston, MA)
- …Maintenance Management System (CMMS) tooling to ensure accurate and efficient asset management for the Site Operations team. The manager will develop and ... management . 3+ years of experience in asset management , data center operations , or related roles,...train teams on CMMS usage. Familiarity with industry-standard asset management practices and CMMS platforms (eg, Maximo, ServiceNow… more
- GovCIO (Boston, MA)
- …related field + Experience in managing complex IT projects, using ServiceNow CMDB configuration management tools, and familiarity with relevant standards and ... of system changes across environments + Maintaining data integrity and supporting IT operations to align with business goals **Qualifications** + Bachelors… more
- CVS Health (Woonsocket, RI)
- …can live anywhere in the US _ **Required Qualifications** + 7+ years of experience in IT Service Management or Operations , with at least 5 years in ... with ITIL and ITSM frameworks. + Technical proficiency in incident management tools (eg, ServiceNow , PagerDuty). **Preferred Qualifications** + Experience… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + ... Tier 3_ . + _Adhere to the defined incident management , problem management , change management ,...18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users… more
- Insight Global (Lexington, MA)
- …principles across Incident, Problem, Change, and Request Management * Utilize ServiceNow for ITSM operations , reporting, and analytics 2. Client Relationship ... Job Description 1. Service Delivery Management * Oversee end-to-end delivery of managed services...and accountability 7. Stakeholder Coordination * Collaborate cross-functionally with IT , HR, Finance, and other departments * Manage third-party… more
- Insight Global (Woonsocket, RI)
- …for configuration-related security incidents. Collaboration and Integration . Work closely with IT , DevOps, and Security Operations teams to ensure secure ... implementing, and managing secure policy configuration policies across the organization's IT systems and infrastructure. This role ensures that security policy… more