- FleishmanHillard (Washington, DC)
- …counselor to account teams and end clients. As the primary expert on a client engagement , the Research Director will lead primary projects across a variety of ... the world's biggest brands. FleishmanHillard has an immediate opening for a **Research Director ** to join our TRUE Global Intelligence practice in the US Location is… more
- AeroVironment (Washington, DC)
- **Worker Type** Regular **Job Description** **Summary** The Senior Director for Middle East & African International Business Development is responsible for ... then working across the AV team and throughout the highest levels of customer organizations, including national leaders, to shape these efforts into contract wins… more
- Otsuka America Pharmaceutical Inc. (Washington, DC)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- Coinbase (Washington, DC)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Otsuka America Pharmaceutical Inc. (Washington, DC)
- The Director , External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for ... stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **Job Description** **Key… more
- Otsuka America Pharmaceutical Inc. (Washington, DC)
- …and ethical standards governing HCP interactions globally + Familiarity with digital engagement platforms , CRM systems, and data-driven engagement models ... **Job Summary** The Associate Director , R&D HCP Engagement CoE is...experts, ensuring the CoE service model evolves based on customer needs and reputational impact + Develop and implement… more
- Capital One (Washington, DC)
- …roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement , Retention). + Evaluation & Selection: ... Director , Marketing Technology Lead - Capital One Software...a non-technical audience. + Experience with Account-Based Marketing (ABM) platforms (eg, Demandbase, Terminus). + Familiarity with Customer… more
- Otsuka America Pharmaceutical Inc. (Washington, DC)
- …system and achieving audit-readiness. This position reports directly to the Associate Director , R&D HCP Engagement Center of Excellence (CoE). **Job ... the engagement process, escalating systemic issues to the Associate Director for strategic resolution + Maintain meticulous documentation and record-keeping for… more
- Capital One (Mclean, VA)
- Director , Audit- Global Payment Network **Overview:** Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance ... drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus… more
- AltaGas (Springfield, VA)
- …sales, manages the sales pipeline, and oversees projects from initial engagement through completion. The Director will champion cross-functional collaboration, ... **Job Description** ** Director , Sales Operations** The Director of...responsible for driving meter growth and delivering an exceptional customer experience across residential and commercial segments. This role… more
- Cengage Group (Washington, DC)
- …with tech teams to ensure scalable, accurate, and consistent tracking across platforms and experiences + Champion a customer -focused product culture, turning ... lives and achieve their dreams through education. **Our culture values inclusion, engagement , and discovery:** Our business is driven by our strong culture, and… more
- FranklinCovey (Washington, DC)
- …schools and institutions. To learn more, visit franklincovey.com **Title:** Director of Engineering - FranklinCovey Enterprise **Payroll Title:** Director ... AI Coach **Job Summary** FC is seeking a hands-on Director of Engineering to lead multiple product teams building...multiple product teams building the learning experiences and enterprise platforms that power our clients' behavior change at scale.… more
- CareFirst (Reston, VA)
- …upon customer relationship management model BCBSA Plans. Lead strategic engagement effort across CareFirst affiliate. Track corporate engagements across the year ... **Resp & Qualifications** **PURPOSE:** The Director 's primary responsibility is to lead the team...relationships and to introduce appropriate CareFirst affiliate staff for engagement . + Experience utilizing customer relationship management… more
- Cengage Group (Washington, DC)
- …achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement , and discovery** Our business is driven by our strong culture, and we ... To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The **Senior Director of** **State** **Government Affairs** will be responsible for… more
- Cengage Group (Washington, DC)
- …the power and joy of learning to transform lives. **Our culture values inclusion, engagement , and discovery** Our business is driven by our strong culture, and we ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Humana (Washington, DC)
- …large teams and strategic programs. + Strong understanding of omni-channel customer engagement strategies. + Excellent communication and stakeholder management ... of Omni-Channel Solutions will lead strategic initiatives to deliver seamless customer experiences across digital and contact center platforms , serving as… more
- Marriott (Bethesda, MD)
- …partners, collaboratively monitoring overall brand health metrics, eg, unit growth and customer satisfaction. The Director will also be responsible for leading ... leave of absence coverage. Marriott International is seeking a strategic and collaborative Director , Global Select & Midscale Brands, to drive the growth and success… more
- PagerDuty (Washington, DC)
- …and pricing models. + Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact ... a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to...features and agents by evolving our data and agent platforms . + Expand our AI ecosystem through partnerships and… more
- Endocrine Society (Washington, DC)
- …ANALYTICAL SKILLS Proficiency in market analysis, data interpretation, and using customer relationship management (CRM) and digital analytics platforms to ... DIRECTOR , MARKETING Endocrinologists are at the core of...desirable content marketing roadmaps that yield member and stakeholder engagement . * Leverage data and analytics and synthesize patterns… more
- Oracle (Washington, DC)
- …global, technical support teams. + Strong leadership, communication, and executive-level customer engagement skills. + Demonstrated ability to manage ... customer -centric support experience for a global enterprise customer base. The Director will lead global...+ MBA or advanced degree. + Experience supporting cloud platforms (OCI, AWS, Azure), SaaS, PaaS, and complex enterprise… more
