- Datavant (Washington, DC)
- … experience programs. **Qualifications:** + 10+ years of experience in End User Services , IT Service Delivery, Desktop Operations, or similar technical ... + Provide strategic leadership and operational oversight for all end - user services functions, including desktop operations, onsite support, service … more
- Marriott (Bethesda, MD)
- … service desk support technologies and automation + Proven leadership experience with end - user service support with a global scope + Strong hotel ... , Global Deployment Support will partner with the Senior Director , Global Deployment Support to enable end -to-... Desk / Call Center operations environment + Corporate end - user technology support including infrastructure, applications, and… more
- Sunrise Senior Living (Mclean, VA)
- …**COMMUNITY NAME** Community Support Office **Job ID** 2025-236128 **JOB OVERVIEW** The Director Human Resources (HR) Technology and Shared Services is ... Services Leadership** + Direct the HR shared services delivery model, ensuring timely and high-quality service...+ Conduct gap analyses and design workflows that prioritize end - user experience. + Drive change management strategies… more
- Capital One (Mclean, VA)
- Director , Design Research, Card Capital One's Experience Design organization is focused on co-creating memorable, meaningful customer and associate experiences that ... responsible for leading a research practice that influences our end to end product ecosystem. You're able...At least 8 years experience conducting qualitative or quantitative user experience research. + At least 6 years of… more
- Capital One (Mclean, VA)
- Director , Product Management-Enterprise Data Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value ... & External Data Sharing -** Providing transparency to our end consumers about their data and ensures critical governance...or Master's degree + 5+ years of experience in user experience and growth product management + Experience translating… more
- Capital One (Washington, DC)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Capital One (Mclean, VA)
- Director , Software Engineering (Connectivity Security) As a Capital One Director of Software Engineering, you'll work on everything from customer-facing web and ... using cutting-edge open source frameworks, to highly-available RESTful microservices, to back- end Java based systems and Machine learning models using the hottest… more
- Capital One (Mclean, VA)
- Product Design Director , Travel Verticals We're currently seeking a Product Design Director to lead our Travel Verticals team, part of the Experience Design ... drive differentiated vision and lead teams to craft exceptional end -to- end experiences that allow Capital One to...love to hear from you. **Role Expectations** As a Director of Travel Verticals, you'll lead a talented, cross-disciplinary… more
- Highmark Health (Washington, DC)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Telesat (Bethesda, MD)
- …Telesat Lightspeed LEO Services and Solutions in the US. Emphasis on Service Providers and integrators who sell connectivity services to US and international ... Director , Business Development- US Government Channels Telesat (Nasdaq...a legacy of engineering excellence, reliability and industry-leading customer service , Telesat has grown to be one of the… more
- Cengage Group (Washington, DC)
- …the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Danaher Corporation (Washington, DC)
- …configurations, business processes and reporting + Understand Shared Services environment and technology automation including manager/employee self- service ... Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , Human Resources Business Operation, manages Workday Human Capital… more
- Ankura (Washington, DC)
- …LLC is an independent global expert services and advisory firm that delivers services and end -to- end solutions to help clients at critical inflection ... variety of industries, ranging from consumer goods to financial services , and have been involved in some of the...Role Overview The Trust and Mass Torts Senior Managing Director role is an executive level position that sells,… more
- Oracle (Washington, DC)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- Lumen (Washington, DC)
- … architecture + Experience in building systems through API communication to facilitate end -to- end service workflows, in highly scalable fashion, across ... + Manage a team to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside the team to ensure… more
- Oracle (Washington, DC)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- Immigration and Customs Enforcement (District Of Columbia, DC)
- …Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, Health Information and Technology Unit (HITU), Information Management ... Section (IMS), Health Application Services Office (HASO). This is a non-supervisory role. This...implementation of training plans, the creation and updating of end - user guides, and assist in monitoring compliance… more
- Immigration and Customs Enforcement (Washington, DC)
- …by project approval processes, and as requested by chain of command. Design front- end user interfaces, back- end data storage systems, business logic, ... times of critical needs within the agency. Proficiency with front- end user interface and user ...Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of Deputy Assistant Director… more
- Oracle (Washington, DC)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- Serco (Herndon, VA)
- …delivery models and up-to-date experience with leading technological trends and technologies in the end user solutions space for the DoD customers. + A strong ... supports the capture with customer meetings through extending Serco's capabilities, services , and solutions; participates in development of solutions to complex… more