- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT. A career ... - Friday Night Shift 10:00pm - 6:00am EST** Our work depends on a ** Help Desk Analyst Tier 2** joining our IT Technology Development division within the… more
- ManTech (Washington, DC)
- **MANTECH** seeks a motivated, career- and customer-oriented **Cyber Help Desk Analyst ** to join our innovative team in **Washington, DC.** Help Desk ... hours of coverage are from 7am to 7pm Monday through Friday. We are looking for a candidate willing to provide coverage from mid-day to 7pm. **Responsibilities but not limited to:** + Excellent communication skills. The candidate will be required to… more
- Red Gate Group (Springfield, VA)
- …and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst /Systems Accountant to support the National ... optimize NGA's enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system users, responding to questions and… more
- CACI International (Chantilly, VA)
- …with enterprise monitoring tools such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office Specialist ... operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. Proven ability… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in providing exceptional ... we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact...experience) + 8 years of experience in IT support, help desk , or service desk … more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
- Chenega Corporation (Arlington, VA)
- …Create and brief deliverables on active projects and operational priorities. + Manage aging Help Desk , Operations, Security, and other ITD team requests as part ... **Req ID:** 38627 **Summary** **Mission Business Analyst ** **Arlington, VA** Are you ready to enhance...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Benefits + Questions Job Announcement We are seeking a proactive and experienced help desk manager to lead and manage the day-to-day operations of our ... a matrixed leadership capacity, providing guidance, mentorship, and operational oversight to help desk personnel across other departments or business units. This… more
- Marriott (Bethesda, MD)
- …hour **Expiration Date:** 01/06/2026 This is a temporary position. The Data Analyst , Infrastructure & Delivery Shared Services, is part of the Technology Experience ... partnership with other Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and...ITSM Service Delivery Data and Analytics team, the Data Analyst will partner with ETL and Platform teams to… more
- Clark Construction Group, LLC (Mclean, VA)
- …interruptions **Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational ... We are looking for a responsive, customer-focused Application Support Analyst to serve as the primary technical support contact for our diverse suite of enterprise… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Power BI analyst transforms raw data into insights that shape business decisions. The Power BI ... analyst will work closely with stakeholders across the organization...benefits, and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8249_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- Serco (Washington, DC)
- …improvements while maintaining Configuration Management (CM) and supportability. The Metrics Data Analyst will play a vital role in engaging Senior Navy leaders, ... through data analysis. Ideally, we are seeking a Metrics Analyst who has served onboard ships, in a shipyard...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Rubrik (Washington, DC)
- …Team & About Role:** Rubrik is looking for a curious and self-motivated Deal Analyst for the Deal Structuring and approvals team to support our sales organization. ... and potential new customers driving faster closures and to help streamline the deal cycle. This role will require...deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our… more
- TekSynap (Bethesda, MD)
- …& Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and support escalated O&M ... cloud environments. **Overview** We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of National Intelligence (ODNI) as… more
- AeroVironment (Arlington, VA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor...procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation… more
- CACI International (Washington, DC)
- …the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test scenarios and documentation. ... Business Systems Analyst Job Category: Information Technology Time Type: Full...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more
- EMCOR Group (Mclean, VA)
- …Directory and Group Policy + Backup maintenance and monitoring + Provide end user help desk support + Deliver relevant education and training and create ... $90,000 This position is bonus eligible. **SUMMARY** The ITTechnical Analyst is responsible for providing general IT support to...its companies do not reach out to individuals to help with marketing or other similar services. If an… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …the organization through activities including end user support and training, general help desk operations, yearly asset inventory support, problem identification ... **Asset Management Systems Business Analyst /Project Manager** **Category:** Business Analysis (functional and technical)...Testing system functionality and troubleshooting system errors . Providing desk side support to users as they complete work… more
- Serco (Washington, DC)
- …our military defense and safety of our sailors.As the Ship Control Commitment Analyst , you will be on a dynamic team providing technical and programmatic support ... this role, you will:** + The Ship Control Commitment Analyst will support the Technical Director. + Provide technical,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more