- Leidos (Camp Springs, MD)
- …we do business. **Your greatest work is ahead!** Leidos is hiring a Service Delivery - Agreements Manager to support the Air Force National Capital ... and external customers. + Partners with the Strategic Operations Manager and Problem Management team identify negative service...+ Drive special projects aim at enhancing or improving service delivery and customer experience. + Analyze… more
- ManTech (Herndon, VA)
- **MANTECH** seeks a motivated, career and customer-oriented **Integration Service Delivery Manager (ISDM)** to join our team in **Herndon, VA** . This is a ... of the IT environment, managing the full lifecycle of service delivery from the initial user interaction...The ISDM ensures that the operational environment meets strict Service Level Agreements (SLAs) while driving the… more
- Leidos (Arlington, VA)
- …talent, and an unwavering commitment to excellence. We are seeking a ** Service Delivery Line of Business (LOB) Manager ** to join our mission-focused team and ... for a high-visibility government program. Position Overview The Service Delivery LOB Manager provides...24/7 environment + Ensure compliance with contractual performance metrics, service level agreements (SLAs), and KPIs +… more
- ManTech (Washington, DC)
- MANTECH seeks a motivated, career and customer-oriented ** Service Delivery Manager ** to join our team in the **Washington, DC** area. This is a hybrid ... services projects + Ensures projects are meeting milestones and deliverables + Ensures Service Level Agreements (SLAs) are achieved, analyzed and reported +… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** IT Infrastructure and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery ,ITIL Framework,IT Service Desk, Service ... government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for a career...mission you support. Own your opportunity to revolutionize IT service delivery for GDIT's Customers. Make a… more
- Deloitte (Arlington, VA)
- …Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting ... Intersect with various functions including sales, legal, finance, and delivery to act as a strategic advisor to help...deal teams and legal in reviewing, advancing, and negotiating agreements such as master agreements , confidentiality … more
- Oracle (Washington, DC)
- … agreements and associated legal documents for large sites. This will include Master Service Agreements , NRC service orders, new lease agreements , ... lease renewals, operating agreements and amendments. The Site Selection Manager will negotiate strong commercial terms, align base build and data hall design to… more
- Deloitte (Arlington, VA)
- …during proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements. + Ongoing and Post-Execution ... Work you'll do Deloitte Consulting LLP's QRM group is seeking a Risk Manager with extensive experience in supporting complex deals and contract structuring, drafting… more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance. Become an integral part of a professionally diverse ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident… more
- Serco (Herndon, VA)
- …are met to current standards. + Collaborate with internal stakeholders to align service delivery with business goals. + Monitor performance metrics and ensure ... **Position Description** The Senior Manager , Service Operations oversees Serco North...timely issue resolution, SLA achievement, backlog reduction, PC software delivery , and the maintenance of corporate PC assets for… more
- Dow Jones (Silver Spring, MD)
- …**About the Role** The Senior IT person will report to the Production Manager on Information Technology, maintenance, and support issues within a Dow Jones printing ... of budget criteria for the department as directed by the production manager . + Where applicable, direct the staff associated with building operations through… more
- TekSynap (Arlington, VA)
- …+ Coordinate with team leads across service towers to ensure high-quality service delivery . + Conduct trend analysis and identify areas for improvement. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support...SLM will be responsible for managing and reporting on Service Level Agreements (SLAs) and Key Performance… more
- Intrepid Solutions and Services (Adelphi, MD)
- …below: + Customer Success Manager - Cybersecurity + Cybersecurity Services Delivery Manager + Cybersecurity Engagement Manager + Cybersecurity Operations ... alignment. + Oversee the generation of formal support agreements and service quotes for prospective customers,... service alignment to ensure continuous and sustained service delivery . + Attend leadership and subscriber… more
- Leidos (Reston, VA)
- …Cost Plus Incentive Fee (CPIF), Fixed Price Level of Effort (FPLOE), Indefinite Delivery / Indefinite Quantity (IDIQ), and General Service Administration (GSA) ... **Description** Leidos currently has an opening for an experienced Contracts Manager on the Analysis Solutions Business Area contracts team within Intelligence… more
- General Dynamics Information Technology (Washington, DC)
- …and other details. + Create and maintain Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), Operational Level Agreements (OLAs), ... Obtain:** None **Public Trust/Other Required:** None **Job Family:** Program Delivery and Execution **Skills:** Deliverables Management,Facilitation,Project Deliverables,Solutions Delivery… more
- IntelliDyne (Washington, DC)
- …performance, operational excellence, and modernization efforts across the program, aligning service delivery with the Department of Justice's mission-critical ... IT service desk, infrastructure operations, engineering support, and project delivery . + Own and manage program budgets, including cost estimation, financial… more
- Bilfinger Industrial Services Inc. (Reston, VA)
- …subcontractors;Evaluates proposals to confirm compliance with SOW; Negotiates delivery order subcontractor agreements ;Coordinates subcontractor buyout, arrange ... Project Manager - Remote Centennial is a national leader...effectively with all team members, including subcontractors and clients;Ensures delivery order execution is in accordance with contract requirements;Develops… more
- Battelle Memorial Institute (Arlington, VA)
- … Manager facilitates referrals, collaborates with healthcare providers, and manages service agreements to support efficient, effective, and compliant patient ... line is seeking a highly motivated, full-time **Nurse Case Manager ** to join our team in support of our...providers or facilities + Negotiate, write, finalize, and administer product/ service agreements to ensure mutual compliance in… more
- Link Solutions Inc (Adelphi, MD)
- …efforts. + Lead performance management and quality control functions to ensure optimal service delivery and mission support. + Implement and enforce SOPs, ITIL ... Manager will work closely with the Program Manager to lead and manage the delivery ...and quality assurance, and ensure compliance with program objectives, service level agreements (SLAs), and quality standards… more
- General Dynamics Information Technology (Falls Church, VA)
- …contract deliverables, cost, and schedule to achieve all key performance indicators, service level agreements , and annual operating plan commitments + ... Infrastructure, Network and Security Services programs with performance incentives/disincentives tied to Service Level Agreements + At least ten (10) years of… more