- Amazon (Chicago, IL)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- CIBC (Chicago, IL)
- …Hours** 40 **Skills** Business Effectiveness, Business Processes, Communication, Critical Thinking, Customer Experience ( CX ), Leadership, Long Term Planning, ... department, you'll work with an agile and innovative team. Sr . Analyst, Change Initiatives Risk Assessment, you'll facilitate the...are** + **You have a minimum of 6** years experience in Financial Services and Risk Management + **You… more
- Amazon (Chicago, IL)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- ServiceNow, Inc. (Chicago, IL)
- …solution win + Experience as an AE, or in alternative sales/ customer service role + Understanding of business sales processes + Traver required: 30-50% _Not ... everyone. The Solution Sales Executive will oversee market success of ServiceNow' Customer Workflow products. These products are built on our market leading Service… more
- PNC (Clarendon Hills, IL)
- …position. **Preferred Skills** Accountability, Banking, Business-To-Business (B2B) Sales, Client Counseling, Customer Experience ( CX ), Customer Loyalty, ... that help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an omni channel environment. Leads and… more
- PNC (Chicago, IL)
- …Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience ( CX ), Personal Initiative, Relationship ... serve. We are all united in delivering the best experience for our customers. We work together each day...to the company's success. As a Client Solution Specialist Senior within PNC's Real Estate organization, you will be… more
- CIBC (Chicago, IL)
- …40 **Skills** Business Banking, Business Development, Business Opportunities, Client Service, Customer Experience ( CX ), Lending, Portfolio Management At ... more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) JOB PURPOSE The Senior BDO's (Managing Director) primary purpose is to be externally… more
- CIBC (Chicago, IL)
- …Type** Regular **Weekly Hours** 40 **Skills** Business Development, Client Service, Customer Experience ( CX ), Lending, Portfolio Management, Preparation ... time; help remediate payment past dues + Ensure all customer financial reporting / covenants are collected on time...Mentor and provide situational training support to Associates and Sr . Associates Risk Management + Support the GPM by… more
- Rush University Medical Center (Chicago, IL)
- …the latest market trend and industrial landscape to discover opportunities to improve customer experience and reduce operating costs. + Build and maintain ... more at our Rush benefits page . **Summary:** The Senior Unified Contact Center (UCCE) Engineer will collaborate with...supporting Calabrio suite of products. + 10 years relevant experience supporting Genesys CX cloud or similar… more
- Amazon (Chicago, IL)
- …launching Associate/Employee-facing tools, features, enhancements, etc. Preferred Qualifications - Experience in influencing senior leadership through data ... Amazon Fresh In-Store Product team is looking for a Sr Product Manager for Associate Tools. This role will...- Experience working across functional teams and senior stakeholders Amazon is committed to a diverse and… more
- Deloitte (Chicago, IL)
- …technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have the ability ... to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX /Contact Center domain experience + Strong communication, influence, and… more
- Walgreens (Chicago, IL)
- …results, and synthesize quantitative data to drive business results and improve the customer experience . This position will help translate customer funnel ... in reporting, tools and analytics associated with the Walgreens.com customer funnel. The Sr . Analyst will analyze...in economics, supply chain, finance, marketing, or business. + Experience working in Digital CX or Product… more
- Qualtrics (Chicago, IL)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... 4-10 (dependent on role we're hiring for) years of experience in a management consulting, CX , CS... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- Siemens (Chicago, IL)
- …improving buildings; it's about creating perfect places that improve people's lives. ** Senior Field Service Engineers or Senior Electrical Services Specialists** ... Party EPMS, initial testing, operation, troubleshooting and modification of customer equipment and systems including MV/LV switchgear, transformers, metering, power… more
- Cisco (Chicago, IL)
- … driving successful customer adoption and delivery of projects. * Experience developing and maintaining strong senior level relationships * Experience ... work onsite/hybrid in Illinois. What You'll Do As a Customer Experience Manager, you will play a...Customer Technical and Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, … more