- Molina Healthcare (Georgetown, KY)
- …Center Operations plays a critical role in managing and optimizing call center operations, with a focus on supporting Medicare -related services. As an ... Develop and execute strategies to enhance call center performance, ensuring efficient handling of Medicare ...member services. + Collaborate with cross-functional teams to align call center operations with Medicare … more
- Humana (Frankfort, KY)
- …the omnichannel experience strategy, integrating customer touchpoints across digital, mobile, call center , marketing, and offline platforms for a unified ... a part of our caring community and help us put health first** AVP , Product Management sets product vision develops, delivers, and manages product roadmaps for… more