- Michaels (Lexington, KY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LEXINGTON-PAVILION WAY, KY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Frankfort, KY)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Wilson Language Training (Frankfort, KY)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join our...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Fujifilm (Frankfort, KY)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Wolters Kluwer (Frankfort, KY)
- …Ideally, this person will live in the eastern time zone area._** The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the ... Business, Marketing or related discipline preferred or equivalent experience . **Required Experience : 2+ years of sales support or customer success … more
- Under Armour, Inc. (Frankfort, KY)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Ford Motor Company (Frankfort, KY)
- …of movement to everyone. Are you passionate about creating a seamless, personalized customer experience across multiple touchpoints? Do you have the drive to ... innovators, creators, and technicians and searching for a Product Manager , Customer Identity who will help to...apply your expertise in identity management, data integration, and customer experience to solve one of the… more
- Rocket Software (Frankfort, KY)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Frankfort, KY)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Verint Systems, Inc. (Frankfort, KY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Lumen (Frankfort, KY)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead ... Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead teams… more
- Justice, Bureau of Prisons/Federal Prison System (Lexington, KY)
- …position to be filled. Some examples of this qualifying experience are: Experience managing the operations of a Customer Services Center to include assigning ... in making decisions/recommendations that impacted/improved operations in an industrial and customer servicing environment. Experience in working with Millennium… more
- J&J Family of Companies (Frankfort, KY)
- Johnson & Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager , Cell Therapy Experience Lead to support the United States. This is a ... Johnson, we all belong. The Site Activation CAR-T Senior Manager , Cell Therapy Experience reports into the...to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)… more
- Carrington (Frankfort, KY)
- …tools to identify and resolve issues that impact customer and employee experience + Assist Manager with hiring and development of employees + Analyze ... leadership and guidance to staff, communicating areas of opportunity, coaching and development to Manager + Train and develop employees to use real-time tracking… more
- Walgreens (Shelbyville, KY)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Lexington, KY)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Guardian Life (Frankfort, KY)
- …knowledgeable of governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary Range** ... While they say the customer should always be the main focus of...they do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave of… more
- Tractor Supply Company (Shelbyville, KY)
- …products + Ask for the Sale + Responsible for all selling metrics including customer experience scores + Deliver Legendary Service to our customers and drives ... the Sales team and Team Leaders, ensuring a positive customer shopping experience and performing operational activities...Team Members appropriately throughout the day to ensure Legendary Customer Service. + Assist the Store Manager … more
- Norstella (Frankfort, KY)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as a ... Manager , Client Success Company: Norstella Location: Remote, United...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- CVS Health (Lexington, KY)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...at the store when they arise **Preferred Qualifications** + Experience as a retail manager or supervisor… more