- VitalCore Health Strategies (Hopkinton, MA)
- …Identity Theft Protection Animal/Pet Insurance Employee Assistance Program and Discount Center 401K PTO Annual Incentive Bonus ASSOCIATE STATEWIDE MEDICAL DIRECTOR ... specialty care, emergency department services, and inpatient care. Provide 24/7 on call back up for site Medical Directors. Participate in Continuous Quality and… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team is expanding across sites to support this growth. We are currently hiring a Call Center Representative based in Worcester MA. This position will have you ... or Certification and Location* Edward M. Kennedy Community Health Center is one of the largest community health centers...answering calls to the Health Center and determining what action must be taken to… more
- Kelly Services (Braintree, MA)
- ** Call Center -** Kelly Services has partnered with a premier company that is located in Braintree, MA. ** Call Center ** - Take inbound calls from clients, ... files. Customer Service experience is required PC skills required. MS Office. Hours for this ** Call Center ** position are M-F 9am - 6pm Pay for this ** Call … more
- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... diploma or GED is preferred but we would consider relevant customer service call center work experience in lieu of this. + Bachelor's degree or advanced… more
- Beth Israel Lahey Health (Westwood, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... 2. Strong typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. 3. Specialty Pharmacy… more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. Whether they're ... who is responsible for the cost of the service call . + Schedule and create even exchanges, return authorizations...from in-home service technicians when they have completed a call or delivery. + Ensure notes on service calls… more
- Beth Israel Lahey Health (Boston, MA)
- …in people's lives.** The Administrative Assistant II will support the Hematology Oncology Call Center at Beth Israel Deaconess Medical Center . This ... Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff.… more
- Amergis (Worcester, MA)
- …with a much-respected facility in Worcester, MA who is currently seeking a qualified Call Center Agent to assist them on a contractual basis. Details of ... the position include: Position: Call Center Agent Location: Worcester, MA Facility Type: Major Hospital Start: ASAP Duration: 13 weeks to start, likelihood of… more
- Fallon Health (Worcester, MA)
- …High school diploma or GED is preferred but we would consider relevant customer service call center work experience in lieu of this. * Bachelor's degree or ... N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer skills + A brief web-based typing test will be… more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual ... of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat,… more
- MetLife (Warwick, RI)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... ensures that the service team offers a customer-centric experience on every call that is consistent with GCS values and principles, while assisting MetLife… more
- Eversource Energy (Westwood, MA)
- …media/executive inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including ... as well as the ability to calculate and analyze, various call center management metrics\. + Requires Microsoft Office proficiency, including Word, Excel,… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement of ... + 6-12 months customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement of ... + 6-12 months customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess… more
- Beth Israel Lahey Health (Brookline, MA)
- …may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit ... USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:**...a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years… more
- Sedgwick (Providence, RI)
- …degree from an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... Work(R) Fortune Best Workplaces in Financial Services & Insurance DRP Service Center Specialist **PRIMARY PURPOSE** : To assist customer service representatives in… more
- Tufts Medicine (Boston, MA)
- …phones, triages calls, responds to patient requests, takes messages in office or call center setting. 4. Greets and checks-in patients; verifies patient ... **Clinical Administrative Coordinator - New England Eye Center - Wellesley** **Job Profile** **Summary** This role focuses on providing administrative and business… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
