- Quadient (Boston, MA)
- …powering secure and sustainable business connections through digital and physical channels . ** Director , Customer Success Operations , Digital** **Based ... Success , Digital** **Your role in our Future** The Director of Customer Success Operations will play a crucial role in empowering the Customer … more
- American Express (Providence, RI)
- …and access to network lounges through partnerships (ie, Delta, Priority Pass). The Director , Lounge Operations and Servicing, is responsible for the end to ... individual will partner with the Vice President & peer Director of Lounge Operations and Servicing, as...drive change + Prior leadership experience in global business operations , customer service, lounge, travel or hospitality… more
- Cardinal Health (Providence, RI)
- …team is passionate about helping oncology practices navigate the future. The Director , Physician Practice IT Operations will join forces with business ... and deliver the roadmap for the Navista business. The Director will lead a diverse team of technology associates...lead a diverse team of technology associates across IT operations and enterprise IT teams while working across multiple… more
- Allied Universal (Boston, MA)
- …perks and more for most full-time positions! Allied Universal is currently hiring a Director of Operations (Dir of Ops) to oversee all Account Managers and ... the highest levels of client satisfaction and Security Professional performance. The successful Director of Operations , who reports to the General Manager, will… more
- United Therapeutics (Providence, RI)
- …and other orphan diseases. **How you'll contribute** The Associate Analytics, Insights and Operations Director , Market Access will lead data support across all ... throughout, collaborating with Compliance, Legal, Information Technology, Sales & Marketing Operations , Finance, and Medical Affairs / HEOR. Additionally, this role… more
- EPAM Systems (Boston, MA)
- EPAM Systems is seeking an innovative ** Director of Marketing Operations ** to lead our North American Marketing Operations team and collaborate on a global ... managers in supporting marketing programs and processes + Oversee the marketing operations team as they administer campaigns and manage marketing platforms + Drive… more
- CloudZero (Boston, MA)
- About the Role: CloudZero is seeking an experienced and strategic Director of Customer Support to lead and scale our customer support team. This pivotal role ... including AWS and Kubernetes, and a passion for building customer -centric operations . In this role, you'll have...using metrics to drive performance and strategic decisions. Demonstrated success in fostering team growth, enhancing customer … more
- CVS Health (Providence, RI)
- …and over 1,500 colleagues. The Region Director has ultimate responsibility for customer and patient satisfaction and business success in their market. An ... The Region Director brings deep, firsthand knowledge of retail pharmacy operations to help their teams grow the business through top-line sales and expanded… more
- Iron Mountain (Boston, MA)
- …If so, let's start the conversation. **Position Summary** Reporting to the Senior Director of Governance & Portfolio Management within IT, the Director of ... lifecycle and agile principles will be key to the success of this role as well as collaborating closely...this role as well as collaborating closely with the Director EIT Economics to align the demand process to… more
- Cardinal Health (Providence, RI)
- …in a related field + 6+ years preferred of patients support operations , customer service, insurance, reimbursement and/or account management experience in ... **Position Summary:** Sonexus (TM) is seeking an experienced and motivated ** Director , Access and Patient Support (APS)** to join and support our growing… more
- Boston University (Boston, MA)
- …seeks an Associate Director of Outreach. This position works with the Associate Director of Operations and the Director of Student Financial Services in ... federal and state regulations and the use of professional judgment. The Associate Director is responsible to manage staff, financial literacy, and customer … more
- CBRE (Providence, RI)
- …Director of Location Intelligence to source top-talent and works closely with the Operations Director , D&T, and Trainers to ensure a seamless transition into ... to stakeholders in order to provide an excellent customer service experience. Partners with the Sr. ...constant learning and dedication to results! To enable your success , we provide the best tools, training and leaders… more
- Zelis (Boston, MA)
- …systems and workflows to identify inefficiencies and craft effective solutions. + Customer Success Focus: A "quality-first" approach and test-driven mindset to ... This Director role will focus on Value Stream Continuous...Most Important Things (MITs), Key Performance Indications (KPIs), and success measures into DevOps practices, governance, and continuous improvement.… more
- Federal Reserve Bank (Boston, MA)
- …and defining the customer and ecosystem value proposition. The Product Strategy Director will be a subject matter expert on features and functionality of the ... **Company** Federal Reserve Bank of Boston FedNow Director Product Strategy Federal Reserve Financial Services (FRFS)...quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create… more
- Zelis (Boston, MA)
- …systems and workflows to identify inefficiencies and craft effective solutions. + Customer Success Focus: A "quality-first" approach and test-driven mindset to ... This Director role will focus on Lean Delivery Optimization...Most Important Things (MITs), Key Performance Indications (KPIs), and success measures into DevOps practices, governance, and continuous improvement.… more
- J&J Family of Companies (Providence, RI)
- …streamlined supply chain services for our products that seamlessly integrate with customer operations , address shared evolving market challenges to value-based ... Inc. Johnson & Johnson Health Care Systems Inc. Strategic Customer Group is recruiting for a Director ...world's most pressing healthcare challenges. We know that the success of our business - and our ability to… more
- South Middlesex Opportunity Council (Framingham, MA)
- …departments, external agencies and funding sources + Direct and evaluate all operations and staff functions of Rental Assistance Programs and the Housing Education ... customers, and communities, with a focus on communication that exceeds satisfactory customer service. Contribute to the agency's efforts to affect local, state and… more
- State of Massachusetts (Boston, MA)
- …of individuals with intellectual and developmental disabilities. Join us as the Director of Client Assessment Systems at the Department of Developmental Services ... web-based platform, providing valuable data for management review and analysis. As the Director , you will play a crucial role in transitioning from the current… more
- Tufts Medicine (Boston, MA)
- …empowered to make a difference. We are seeking a dynamic and experienced Executive Director Ophthalmology to join our renowned flagship hospital. As a key member of ... identifying the highest-value opportunities to enhance clinical workflow, scale operations and remove operational barriers. You'll be responsible for operational… more
- Emerson (Providence, RI)
- …to grow? If yes, we have an exciting opportunity for you! The Business Director , Factory Automation - North America will lead a team of technology and industry ... (SBU) and working in-tandem with our regional sales teams, the Business Director ensures the successful commercialization of new product launches, identifies &… more